arrived late afternoon manager greeted us with a smile and took us to our room witch was like a five star hotel it even had little sewing kits and plasters plenty of coffee and tea the manager kindly showed us how the remote lighting and tv worked in the morning we went for breakfast again the manager greeted us with... More

Stayed at the norwood for two weeks whilst working away from home the rooms were very welcoming maybe a little overboard but still very pleasant the owner was very helpful although you could tell he maybe a little tempremental but was very accomadating. The breakfast was second to none.Also theres a very friendly pub right opposite called The Crown that... More

We arrived after a very long trip from London and I was surprised at how patronising and repetative the owner seem to be. 3 women and 1 guy all travelling for a short stay and yet at 10.00pm at night he was telling us to keep it quiet on our arrival. I think he assumed we were younger than what... More

The room was comfortable enough, but the trip was ruined by the attitude and rudeness of the proprietor. Never again, would not recommend. More

4 of us were driving up from London, hoping to arrive about 9pm but due to traffic we got held up which meant we wouldn't get there until 10ish - we rang ahead to let the owner know this would be the case. Upon arrival we were shown to our rooms two of the company were put on the first... More

after reading the reviews on here i wasnt looking forward to my stay but when we got there we found the owner very nice and polite, he showed us to our rooms and how things worked. i would say that the first thing he did say when we got there was when are we leaving in the morning!! The rooms... More

Decent enough room, breakfast ok, but on leaving the proprietor got very disgruntled when we were trying to pay individually, started on about informing my employer about MY attitude. I do not like being threatened by people who are providing me with a service I am paying for. More

I had to cancel my visit the day before my stay. I telephoned the hotel and spoke to the owner, who told me that there would be no refund at all. He directed me to the hotel's website where, under the Terms tab, this is indeed the position, but it would have been helpful if it had been mentioned on... More

Was due to stay here with my family but the treatment I received over the phone by the owner was nothing short of shocking. This guy shouldn't be in the service industry as his people skills are non existent. We had to change our plans literally on the way up in the car after being told if we're late to... More