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All 9 Torres del Paine hotels »

Rio Serrano Hotel

4.0 of 5
Manuel Aguilar 01105, Torres del Paine 6200000, Chile
Hotel amenities
Rio Serrano Hotel
4.0 of 5 stars 103 Reviews
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103 reviews from our community

What travellers say about this hotel
  • Very nice(4)
  • Less expensive(3)
  • Spectacular view(3)
Traveller rating
    33
    33
    17
    13
    7
Only show reviews for Family (18) | Couples (47) | Business (2)
Date Rating
Surrey UK
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

This hotel is just outside the park gates and is conviently situation for getting into and around the park. We had booked a standard room which overlooks the front of the hotel. When we realised that the best view was from the otherside of the hotel towards the Los Cuernos in a superior room we asked to upgrade. They told... More

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Evanston, IL
Senior Contributor
30 reviews 30 reviews
Reviews in 27 cities Reviews in 27 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 28 March 2012
3
people found this review helpful

We stayed three nights at the Rio Serrano Hotel. I debated about staying outside of the park but it is less than 6 kms. from the park entry and you can pay the park fee once for several days admission. I used Trip Advisor reviews to ultimately make my decision as to where to stay, and I was happy with... More

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Calgary, Canada
Contributor
19 reviews 19 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 17 March 2012
1
person found this review helpful

This is an exceptional location for a hotel. The view from my room was as beautiful as anywhere that I have ever stayed and the room was very comfortable. The restaurant was a bit disappointing but the evenings at the bar were terrific fun. Being away from light pollution and seeing the amazing stars was an unforgettable experience. The location... More

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Mevasseret Zion, Israel
Senior Contributor
31 reviews 31 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

We stayed 4 nights in a superior room facing the masiff. Very big room. Beautiful view from the window. Relaxed atmosphere. Gorgeous lobby!! the staff and people in the dining room very attentive and efficient. The dinners in hotel are ok. Be aware that soft drinks are VERY pricy!!! Around 6 dollars for bottle of coca kola. More

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NY
Senior Contributor
21 reviews 21 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 10 March 2012

We stayed 2 nights @ end of Feb. 2012 in Rio Serrano Hotel. Location is great and all in all a good choice to stay inside the park. Yet, the reception's people behaved like police/immigration officers and gave us wrong info regarding payment's options. No Wi-Fi in the rooms. Our deal included h/b which was only ok (not better choices... More

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Chester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 March 2012
3
people found this review helpful

OK, it's definitely not cheap, but for a special place facing the park , it's definitely worth it for a few days stay. The buffet dinner at $36 is excellent value with a glass of premium wine.and the within-hoteltravel agency runs wonderful small trips, though again not cheap. We paid $160 for a full day tour of the park, but... More

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Devon
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 February 2012

The hotel is just outside (as are most) the National Park and is fairly new. The rooms are spacious, air-conditioned and clean. There is wifi (free) only in the lobby area. Lots of lounge space with extensive and unspoilt views to the mountains. Standard rooms face the car park (which is worse than it sounds, because there are mountain views... More

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israel
Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 12 February 2012

it`s truly so amazing that you need to rub your eyes to believe this view is for real! the hotel has a very elegant design, superb views and delicious evening buffet. highly recommended! More

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Castricum, The Netherlands
Contributor
13 reviews 13 reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

the people behind the reception desk (why 3p?) were not really hospitel. The room we had exceeded our expectations, big, modern and with a spectacular view of torres del paine. the lobby and the bar were pleasant. The restaurant however was a big disappointment, particularly if you read what the hotel promises, There is no a la carte. In the... More

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Aachen, Germany
1 review
2 of 5 stars Reviewed 6 February 2012

We stayed there for 2 nights in November 2011 and were amazed by the location at first. - BUT we were forced to have the buffet for $ 36 a head for dinner(it was the worst I have ever had, and we could not chose a la card. The service was really terrible! Breakfast was in a similar vain. I... More

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Additional Information about Rio Serrano Hotel

Manuel Aguilar 01105, Torres del Paine 6200000, Chile
Price range (per night):* INR11,186 - 19,855

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