I stayed here on 16th - 18th October for business. I read a lot of negative reviews about the hotel that at the beginning I refused to stay at Emerald Puteri. However, other hotels were fully booked, thus I was stucked with this hotel and prepared myself for the worst. Upon arrival, the concierge was nowhere to be seen, thus... More

I stayed in this hotel for one night and it's certainly better than when I stayed here 5 years ago. The staff were friendly, room was clean and comfortable and the wifi was okay. Car park is quite limited but pleanty at the back lane.

We stayed here because all other hotels were full and we have no other choice. We booked for a Deluxe room non smoking but upon arrival was given a Standard non smoking that reeks of tobacco! The carpet was dusty and dirty. We insisted on another room and were given a Deluxe room that looks like it has been recently... More

I spent only a night in this hotel as the hotel nearby was fully booked. The hotel is stink (especially the car park area) and the room was relatively small and smelly. The bed linen was dirty. I will not come back to this hotel if i have a better choice.

I stayed in this hotel for 5 nights and I was very disappointed. There were many issues, including: 1. The reservation specifically requested a NON-smoking room. I repeated this request personally when I checked in. The girl said OK and proceeded to book me in a room on the smoking floor!!! When I went back and asked her why she... More