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All 9 Cayo Santa Maria hotels »

Melia Cayo Santa Maria

4.5 of 5
Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
4.0 of 5 stars 1249 Reviews
13 February 2012 -
tosca_11
12 February 2012 -
Chris M
 
 
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1,249 reviews from our community

What travellers say about this hotel
  • Snack bar(47)
  • Very nice(34)
  • Beach restaurant(29)
  • HOT WATER(24)
  • White sand(22)
  • Las Dunas(18)
  • Really good(17)
  • Other resorts(15)
  • Entertainment staff(9)
  • Red flag(7)
Traveller rating
    500
    446
    160
    95
    48
Only show reviews for Family (131) | Couples (665) | Business (5)
Date Rating
tosca_11
Niagara Falls, Canada
Reviewer
3 reviews
4 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW
3
people found this review helpful

We went to MCSM from Feb 4-11th 2012. We arrived at midnight, so getting our room key and info pack on the bus was great. Finding our room was a bit of a challenge as the paths are very poorly lit at night and the bungalows do not have the numbers on them. The rooms are very cute and brightly... More

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Chris M
Montreal, Canada
2 reviews
4 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
4
people found this review helpful

Just back from a week (Jan. 26 - Feb. 2) at the Melia Cayo Santa Maria. Been to Cuba seven times in six years and this was the best experience yet. We have been to Cayo Santa Maria before and loved the beach and wanted to return. This hotel was recommended by friends who had stayed there and we went... More

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Grubbie3618
Ontario, Canada
2 reviews
6 helpful votes
5 of 5 stars Reviewed 12 February 2012 NEW
4
people found this review helpful

We have just returned from the Melia Cayo Santa Maria, Feb 3-10 and we will definitely be returning!!!! The resort is beautiful and clean, the food is Great and the staff are absolutely Wonderful! There is an hour and a half bus ride from the airport to the resort but the tour guide on the bus made it seem not... More

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Ceskezlato
Barrie, Canada
1 review
9 helpful votes
4 of 5 stars Reviewed 11 February 2012 NEW
6
people found this review helpful

We just come back from the resort last night Feb.10 2012 .Our stay at the Melia resort was very nice and thanks to all staff there very memorable holiday. Just to let you know flight with Air Transat was very nice and on time. When you get there at the small airport customs was good and pretty fast. Then get... More

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Periwinkle11
Cambridge, Canada
Reviewer
4 reviews
15 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW
7
people found this review helpful

I stayed at the resort from Jan 28 – Feb. 5 and my overall impression is that the employees work extremely hard to ensure their guests have a wonderful experience and that they make the most of the resources that they have. We had a fantastic holiday. Food: plentiful and well prepared – I think that most people would enjoy... More

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T_GirlOttawaCanada
Ottawa Canada
2 reviews
17 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW
11
people found this review helpful

What a beautiful resort!!The beach,is gorgeous! The pool, The Food(WOW)selection is amazing.After having gone to 4 of the a la cartes we went to Buffet.We should have gone there first!!Sooo good..Breakfast lunchAND dinner.Coffees at the Lobby bar-FANTASTIC-Chilled Champagne all over the resort-Wonderful drinks and all day and evening entertainments ....And the great burgers,local food AND wood fired pizzas at the... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
10 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for share your experience in Trip Advisor. Our hotel is quite small and from all bungalows it is easy to reach the central areas, but what we could do is to take an agreement with the Tour Operators, because if they will inform us when elderly customers are arriving, we might... More

cubasiempre
Toronto, Canada
Senior Reviewer
9 reviews
99 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW
10
people found this review helpful

Dec 23 to 30 2012: Check in was done at the airport prior to boarding the bus. Arrived late in the evening and the hotel was beautifully lit up for Christmas. Took my carry on to the room and luggage was delivered later. Great room in bungalow 16, corner oceanview, king bed, very clean no bugs at all. Put valuables... More

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JGsun
1 review
4 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
4
people found this review helpful

First off I would like to say that this was my first south holiday at a non sandals/beaches resort. I was impressed to say the least. The grounds are very well maintained, which make it possible to thoroughly enjoy the resort. There is always someone scrubbing the pool deck, watering the flowers etc. As for the beach it is amazing... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
9 February 2012

Many thanks for prefer Meliá Cayo Santa Maria and for write a review on Trip Advisor. Your opinion about the decor is correct, infact we have an improvement plan that we are executing, according to the possibility that the high % of occupancy permit us at the moment. We already completed the renovation of the tennis courts and sports area,... More

Mark F
Woodstock, Canada
1 review
7 helpful votes
5 of 5 stars Reviewed 8 February 2012 NEW
7
people found this review helpful

My wife and a couple of our friends visited the Melia January 13th to January 20th, 2012.   We have been to Varadero, Holguin and Cayo Coco and number of times and took the advise of our travel agent and gave Cayo Santa Maria a try.  We were not disappointed!   It was dark when we arrived and we were... More

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Drinker-Cubata
Ancaster, Canada
1 review
32 helpful votes
4 of 5 stars Reviewed 3 February 2012
32
people found this review helpful

My wife and I visited this resort between January 6th and 13th of 2012. This was our ninth time visiting this resort. We've noticed big improvements under the new general manager Marco Mazzucchelli. The resort is being spruced up and there has been a big improvement overall. We have also noticed a big improvement in the selection and preparation of... More

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Marco Mazzucchelli, Director General at Melia Cayo Santa Maria, responded to this review
5 February 2012

Many thanks for keep choosing Meliá Cayo Santa Maria and for write a review on Trip Advisor. Every opinion is very important for us and even more if is coming from a repeat customer, because nobody can know better if the Hotel is improving or not. We are pleased to know that you´ve appreciated the changes we´ve made and we... More

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Melia Cayo Santa Maria Also Known As

  • Cayo Santa Maria
  • Cayo Santa Maria Melia
  • Cayo Santa Maria Cuba
  • Santa Maria Cuba
  • Melia Cayo Santa Maria Cuba
Address: Cayo Santa Maria | Villa Clara, Cayo Santa Maria, Cuba

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