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All 8 Cayo Santa Maria hotels »

Barcelo Cayo Santa Maria Beach & Colonial Resort

Villa Clara, Cayo Santa Maria, Cuba
Hotel amenities
Barcelo Cayo Santa Maria Beach & Colonial Resort
3.5 of 5 stars 1486 Reviews
19 May 2012 -
debbieottawa
 
 
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1,486 reviews from our community

What travellers say about this hotel
  • Lobby bar(46)
  • Bus rides(44)
  • Very good(23)
  • King size bed(17)
  • Very nice(16)
  • Pool area(16)
  • Rooms are clean(12)
  • Not sure(12)
  • White sand(12)
  • Seafood restaurant(11)
Traveller rating
    315
    619
    311
    162
    79
Only show reviews for Family (435) | Couples (706) | Business (9)
Date Rating
Vancouver, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 22 May 2012 NEW
6
people found this review helpful

The junior suite I stayed in was fantastic with lots of hot water and two washrooms and a huge living room and bedroom. The wonderful room was the main and only feature of this hotel which, though I was charged MORE due to it being off season - I received LESS! My stay was totally relaxing and that is why... More

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director_alojamiento, director de alojamiento at Barcelo Cayo Santa Maria Beach & Colonial Resort, responded to this review
23 May 2012

Mr/Mrs I'm sorry for the inconvenience that has happened during your stay at the hotel. I would tell you that recently we have changed the entertainment activities along with nightly activities that were being made ​​in the theater, I understand that may not be to your liking, however we have discussed all matters relating to the hotel entertainment. I also... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2012
2
people found this review helpful

April 8-April 15, 2012 Although I am a bit late in posting this review, I could not resist posting my thoughts. We had a really great time and I am glad I listened to my travel agent to stay on this side of Cuba because the beaches were BEAUTIFUL and the snorkeling was amazing! If you want beautiful beaches this... More

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See 2 more reviews by debbieottawa for Cayo Santa Maria
Dartmouth, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2012
2
people found this review helpful

We stay at the resort April 28 to May 5, for our first all inclusive holiday I found this not the best resort. If you like to just be at the beach or the pool side it is great, but as for the excursions they were either not available or one or two things on the excursion was not available.... More

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director_alojamiento, Director de alojamiento at Barcelo Cayo Santa Maria Beach & Colonial Resort, responded to this review
22 May 2012

Mr.Mrs Receive our best regards from Barcelo Cayo Santa Maria. First of all I would like to offer you my most sincere apologies for the inconveniences you had when visiting our hotel. Also we appreciate your valuables comments, which make us, improve on those bases and contribute to satisfy our client’s expectations, sorry about his illness, but let me tell... More

montreal
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 May 2012
1
person found this review helpful

My wife and stayed at the Barcelo cayo Santa Maria from April 27 to May 11, 2012. Beach is totally out of this world. Food was good, rooms were decent. All staff work really hard. I only have great things to say about the hotel(ok, a couple of bad ones-the smoke machines for mosquitos that have no warnings and the... More

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Digby, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

We stayed in the resort from May 4th to May 11th in rooms 635 and 640. The staff was wonderful and went out of their way to make sure that you were happy. We arrived late at night Friday and did not have the rooms that we requested. My husband and I were traveling with four children, two 17 year... More

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

When we read the reviews they were very mixed, so working on the side that more people write reviews when they are disappointed we booked. It is good value for the Caribbean for a good reason. If you are expecting a luxury holiday based on the star rating of the hotel you are going to be disappointed. The location is... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 12 May 2012
6
people found this review helpful

I will break this down into two sections, the positive, and the negative. Keep in mind I am a seasoned traveler having been all over Cuba- and I would not return to this resort. The positive: -The beach was AMAZING. The very best I've ever been to in Cuba, close tie would be Cayo Coco -The seafood/Spanish a-la-cart restaurants are... More

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director_alojamiento, Director de alojamiento at Barcelo Cayo Santa Maria Beach & Colonial Resort, responded to this review
22 May 2012

Mr.Mrs Receive our best regards from Barcelo Cayo Santa Maria. First of all I would like to offer you my most sincere apologies for the inconveniences you had when visiting our hotel. Also we appreciate your valuables comments, which make us, improve on those bases and contribute to satisfy our client’s expectations. Iam sorry for the way you were treated... More

Sturgeon Falls, ON
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 12 May 2012

Traveled April 22 - May 4th. We flew with Canjet & having never flown with them before we were very pleased & wouldn't hesitate to fly with them again. Our rep from Holasun was Luisa & she was absolutely fantastic & very helpful. Yes, the bus ride to the resort is approx. 1 3/4 hours, but we enjoyed seeing the... More

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Halifax, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 10 May 2012
4
people found this review helpful

Travelled during March break week ...March 10-17 ....please the reviews saying it is a cheap place to go so suck it up does not apply to travelling during an expensive time frame...for the 3 of us the trip cost $4,200 to get there....from Halifax....all the negative reviews are completely correct with absolutely no exaggeration ..I have been checking the reviews... More

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director_alojamiento, Director de alojamiento at Barcelo Cayo Santa Maria Beach & Colonial Resort, responded to this review
22 May 2012

Mr.Mrs Receive our best regards from Barcelo Cayo Santa Maria. First of all I would like to offer you my most sincere apologies for the inconveniences you had when visiting our hotel. Also we appreciate your valuables comments, which make us, improve on those bases and contribute to satisfy our client’s expectations. We also analyzed with the whole management specially... More

Moncton, Canada
1 review
5 of 5 stars Reviewed 9 May 2012

We were a group of 15 people, mostly ages 17-30, but also a couple of 50 year old people. All of us had a wonderful vacation and want to go back to this resort next year! The rooms were fine, we always had something hot to eat. We would have freshly made omelets and crepes in the morning with warm... More

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Barcelo Cayo Santa Maria Beach & Colonial Resort Also Known As

  • Cayo Santa Maria Barcelo
Address: Villa Clara, Cayo Santa Maria, Cuba

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