We have stayed at this hotel over the past 6 years when it was originally a Ramada Jarvis hotel. The rooms are the same, we had a family room with a double and single bed, the bed was rather uncomfortable, but the room was clean and the flat screen tv was good. The shower was rather slow but the bathroom...
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Dear guest
What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. Please accept our apology about your mattress. We are currently in the process of replacing all our mattresses, many of which have been replaced this week with the remainder being...
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Have stayed here a couple of time usually wnen the Bingly show is on and it's always busy got a really good deal last time. Staff all very friendly. Had planned on eating in but running late so had room service was pleasantly suprised the food was great!
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Dear guest
What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. We do hope that the next time you visit you do try our restaurant. We look forward to welcoming you back.
Kind regards
Emily
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We stayed at this hotel last Friday.
Booked it a couple of days before and got a really good rate.
Because of the price we were not expecting much, but were pleasantly surprised.
Excellent staff in the reception and restaurant,who were genuinely pleasant and helpful.
A very recently refurbished large room with small extras like a choice of tea bags,...
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Dear guest
What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. We do hope you use our hotel again in the future and we look forward to welcoming you back.
Kind regards
Emily Cox
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Me my partner and son stayed her for the first time, I used to live at the top of the road growing up and never realised how much of a gem the hotel is.
When we arrived we checked in the reception were friendly, then went to our room. The room was on the left of the hotel but the...
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Dear Guest,
Thank you so much for your continued support and review! We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable. We look forward to seeing you again soon.
Best regards,
Emily
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We stayed for only one night.
It is in a nice quiet location and the drive up is lovely. Outside you can clearly see the old building and a new addition.
Check-in was quick. We booked Expedia and paid in advance.
Our room was in the old building and we had a double and single bed. There’s tea & coffee...
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Dear guest,
Thank you for your valued review. I would like to assure you that we have looked into the staffing issue you have highlighted and taken action. I do hope that you would consider visiting us again when you are in Bingley as I can assure you your enjoyment will be a priority to us, as all guests are....
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Had a pleasant evening stay here. Room comfortable and modern, Bathroom a little dated - needed re-tiling at least. Main restaurant had good value a la carte menu which we sampled and then went to main bar which has a nice ambience.
A good value for money place to stay in Yorkshire - admittedly it has re-branded since we stayed....
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Dear guest,
Thank you for your valued review. I would like to assure you that we have looked into the issues with the tilling in the bathroom that you have highlighted and we have taken action. I do hope that you would consider visiting us again when you are next in Bingley.
Kindest Regards
Emily
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stayed here last Saturday...nice clean room...everything you needed including hairdryer, toiletries etc. Super meal in the restaurant excellent value 3 courses £16.99, staff excellent, Breakfast super.. all in all a lovely weekend break...would stay again...
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Dear guest
What a great review and we thank you for it. We are proud of our staff and service given and we are pleased to see they excelled again. I do hope that you would consider visiting us again when you are in Bingley as I can assure you your enjoyment will be a priority to us, as all...
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We stayed for a Saturday night in the hotel after a very good wedding reception.We had a standard room,which was a little on the small size,but everything else was ok.There was a very good self service full English breakfast next morning, at very civilised time for a Sunday morning, 07.00am to 11.00am.
The only down fall of the over night...
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Dear Guest,
Thank you so much for your review! We are always trying our utmost to deliver the best service to our guests, and I am glad that we have made your stay enjoyable.
We look forward to seeing you again soon.
Best Regards,
Emily
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