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All 12 Gwalior hotels »

Hotel Surbhi

2.0 of 5
Naya Bazar | Lashkar, Gwalior 474009, India
Hotel amenities
Hotel Surbhi
Ranked #11 of 12 hotels in Gwalior
2.5 of 5 stars 8 Reviews
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8 reviews from our community

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Traveller rating
    1
    2
    2
    0
    3
Date Rating
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 March 2012
1
person found this review helpful

I stayed at this hotel for 2 nights. The rooms were dirty, the bedding and mattresses were nasty. The mattresses had stains on them. The pillows were hard as rock. There were big holes in the outside walls of my room, around the AC system. I saw a mouse and found mouse droppings in the bed. The rooms were locked... More

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delhi
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 26 December 2011

first of all u better book online as it will be cheaper as the hotel themselves sometimes book online for current guests....... the rooms are ok clean and tidy ....service is also not bad....DO NOT HAVE THE FOOD HERE other than tea... ask them specifically to get ur bathroom cleaned if u are staying for more than one day... no... More

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South Warnborough, United Kingdom
Senior Contributor
36 reviews 36 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

Let's start with the positives - the staff were friendly and helpful and looked after our luggage for free whilst we toured the town. There was a complimentary newspaper (but it's in Hindi). It had all the facilties you would expect from a midrange hotel and the rooms were perfectly big enough. The air con worked. But.....................one of the 2... More

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Nanded
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 28 May 2010

Hotel Surbhi is Best hotel in the town. Food is good. Staff here is very co-operative. Rooms are clean. Room Service is good. I prefer to stay here. More

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AnmolGwalior, Owner at Hotel Surbhi, responded to this review
31 May 2010

Dear Sir, Thanks for your review. We will be highly obliged to serve you next time at our property. Best Regards, Sudarshan Goyal Mob 9425726777 More

indore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 11 May 2010
2
people found this review helpful

economical but food is not up to the mark, also room service is very slow. but cheap rooms with clean environment in room. More

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Khandwa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 8 May 2010

Last year i celebrate my daughter marriage at this place. Rooms where enough for a large group of people. Staff was very helpful. Food was also good. Very comfertable and centrally AC Hotel. More

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See 2 more reviews by vkc18 for Gwalior
Kolkata
1 review
4 of 5 stars Reviewed 29 December 2009

Location is in busy place so you can get anything you want. Rooms are good in size. Room service pretty fast. Hot water available. Food available. More

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AnmolGwalior, Public Relations Manager at Hotel Surbhi, responded to this review
22 April 2010

Dear Sir, Thanks for your review. We will be highly obliged to serve you next time at our property. Best Regards, Sudarshan Goyal Mob 9425726777 More

roma
Senior Contributor
40 reviews 40 reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 29 November 2011
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Additional Information about Hotel Surbhi

Naya Bazar | Lashkar, Gwalior 474009, India
Price range (per night):* INR788 - 788

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