We had 3 nights at Kakslauttanen in Feb. 2 nights in a cabin and 1 in a glass igloo. On arrival we were pointed towards our cabin, if you are given cabin 9 make sure they take you too the door as we did have difficulty finding it ( we were not the only ones) and as it was -24.... More

We had an absolutely amazing time - the scenery is beautiful, the activities are amazing, the Northern Lights were stunning, and our accommodation was more than satisfactory. However, be aware that you are paying a premium for the location north of the Arctic circle in a beautiful frozen forest. For this reason, everything costs more. In particular, you do not... More

It's a real shame - the hotel itself is great - the log cabins are kind of retro cool, the glass igloos amazing to spend a night in, the traditional house - well, traditional - but the hotel is let down by the management. There seems to be no service culture at the hotel - the staff are friendly and... More

I have been to the igloo village resort with great expectation but it turned out to be a tiring and Stressfull holiday for me.the rooms are not clean especially the showers and not hot water Especially when it is -25 outside and not having hot water was very much Stressfull I ended my stay there when I was told to... More

Firstly believe the good reports not the bad. Cabins are spacious, evreything was in excellent working order, wonderfull warm and cosy cabins, saunas were fantastic inside the cabins,do take your tea bags, coffee, marvel powder milk etc and snacks. Lighting is fine there are extra reading lamps at the side of the beds. We had cabin 9 tucked away behind... More

The Kakslauttanen Hotel is spread out over a large area, none of the cabins are close together so you feel really out in the wilderness. Sleds are available and used to transport luggage to and from the cabin, and are also fun for just mucking around. We had a 5 person Large Cabin, 65 square metres, a cozy little house... More

I booked the hotel for a short break some 3 months ago and have just returned. The booking process was directly with the hotel. I arranged accommodation and pre-booked some excursions in advance. I was asked to pay a 30% deposit in advance which was fine. During my dealings in asking the questions, I was given good advice. I also... More

Initial welcome by the staff was poor, felt like we were in their way. Stayed in a glass igloo, sold as a luxury experience and fell way short. Igloo did have a toilet but no facilities to make a drink and main hotel was 15 minute walk away. Igloo dripped water on two of the beds all night. Very disappointing... More

After much research, I chose this hotel for my family (2 adults and 2 children aged 5 + 7), mainly because of the glass igloos as well as the cosy looking wooden cabins. We initially had intended to stay from December 24th-28th, but when I confirmed the price with the hotel they told me there was an 'obligatory xmas supplement'.... More