We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Bangkok Suvarnabhumi Airport

4.0 of 5
999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Hotel amenities
Novotel Bangkok Suvarnabhumi Airport
Ranked #2 of 6 hotels in Racha Thewa
See the lowest price*
Show Prices
*from our partners
Write a Review

2,254 reviews from our community

Traveller rating
    872
    873
    332
    119
    58
See reviews for
Families
364
 
Couples
834
 
Solo
420
 
Business
366
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Khon Kaen, Thailand
1 review
4 of 5 stars Reviewed 22 May 2013 NEW

Staff, cleanliness, comfort and restaurants all fine and proximity to Airport makes for convenient travel. Ridiculous that the hotel charges overnight guests for Internet use....this should be reviewed by Hotel Management and revised.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Ringoes, New Jersey, USA
1 review
4 of 5 stars Reviewed 21 May 2013 NEW

Conveniently located, minutes away from BKK airport. Shuttle buses were waiting outside the terminal to transfer us to the Hotel. Check-in was easy. When we arrived (friday) there was a market, selling hand-made stuff. Perfect for last minute shopping. Restaurants in the lobby had several choices, there was a jazz group playing in the background. All in All, it was... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Inverness, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

Nicest Airport hotel I have stayed in, comfortable large rooms and good sized bathroom with large bath and good power shower, great bed, nice outdoor pool area with sun beds and towels included, nice lobby area with shops and coffee shop and restaurants. Had a meal in the Chinese restaurant and it was the best food of our 3 week... More

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
20 May 2013

Dear Sir/Madam, Thank you for your feedback it was great to know that you enjoyed staying with us. For your next visit we hope you will have a chance to spend more time to enjoy our facilities. We are in the process of changing all the current TV into LED in all our guest rooms. Look forward to welcoming you... More

Khon Kaen, Thailand
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 18 May 2013 NEW

Stayed for catching ealry morning flight. We recognized in the morning that a toilet cannot frash. So we needed to go to walk down all the way to common rest room near the lobby.It was really hard for us, having two kids and get ready for checking out.We bought time by staying this hotel, but it didn't work. Moreover, shower... More

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
20 May 2013

Dear Sir/Madam, Thank you for sharing your experience about your recent stay. We hope you can accept our sincere apologize for condition of the room given. Rest assured that we are taking the appropriate measures to address the technical problem and prevent future occurrence. Once again we are truly sorry for inconvenience caused. More

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 17 May 2013 NEW

If you're stuck at BKK airport overnight without the time or inclination to go into town there are a hell of lot worse places you could be than the Novotel. The pool and spa are both highlights and the rooms whilst functional are clean and modern (except for the TV). The concierge service and compimentary shuttle all worked very well... More

Was this review helpful? Yes
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
20 May 2013

Dear Sir/Madam, Thank you for your feedback of your recent stay. It is great to know that you are enjoyed our pool and spa. Your comments regarding TV in room; now we are in the process of changing all the current TV into LED in all our guest rooms. Thank you and look forward to see you again. More

London
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Spent one night here as we had an early flight the following morning. A great hotel to relax in having come off a long haul flight. Nice pool area and comfy rooms. Booked an executive room, well worth the money as they lay on drinks and snacks early evening - also free internet and printing facilities - so great for... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 15 May 2013

Only stayed 1 night here en-route back to the UK. Excellent shuttle bus service. Lovely room. Friendly staff. Only negative point was chargable wi-fi in room (albeit free in business centre) Didnt eat in hotel as food/drinks looked expensive.

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013

Novotel at Bangkok airport is well located, 3 minute walk from terminal. Typical of Novotel and Accor group the service is basic, everything is a chargeable extra, wi/fi is free almost everywhere, naturally mini-bar is chargeable but here it is locked. Reception staff are surely and resentful. This is a good hotel badly managed and blatantly taking advantage of their... More

Was this review helpful? Yes 1
QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
15 May 2013

Dear Sir/Madam, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologize. We understand your concern regarding the internet unfortunately the price of the internet was not decided by the hotel but it has been decided by the Airport... More

Bend, Oregon, USA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 May 2013

Nice workout room. Good breakfast. Speed of internet is good even though you have to pay. Perfect place to stay when you need something close to BKK and have an early flight the next morning. Will be sure to stay again.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
14 May 2013

Dear Sir/Madam, Thank you for sharing your experience and we are glade to know that you have a wonderful stay with us. Our team member is look forward to welcome you for your next visit to BKK. More

Noida, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013

We found the room very depressing due to the decor and the choice of colors of rugs and curtains. The lobby looks great and is actually very grand, however, the rooms will turn you down for sure. Not recommended for city visit as its very far from the city.

Was this review helpful? Yes 1

Review collected in partnership with Accorhotels.com

QualityMgr, Manager at Novotel Bangkok Suvarnabhumi Airport, responded to this review
14 May 2013

Dear Sir/Madam, We are sorry that our room condition was not up to your expectation. Your valuable feedback provides us with an opportunity to improve the experience for future guests. Thank you for your feedback and we do hope to welcome you again and trust that you will have a far more positive stay with us. More

BEST WESTERN PREMIER Amaranth Suvarnabhumi Airport
Great value on a similar hotel
Racha Thewa, Samut Prakan Province
4 of 5 stars 478 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Racha Thewa
Family-friendly
Hansar Bangkok
Hansar Bangkok 4.5 of 5 stars 1,045 reviews
Romantic
The Peninsula Bangkok
The Peninsula Bangkok 4.5 of 5 stars 1,737 reviews
Luxury
Miracle Suvarnabhumi Airport Hotel
Miracle Suvarnabhumi Airport Hot... 3.5 of 5 stars 255 reviews
Good for business
Viva Garden Serviced Residence
Viva Garden Serviced Residence 4.5 of 5 stars 440 reviews
Show Prices ABS:HotelCheckRates-d1958185?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d302769?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d866475?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2231933?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Also consider these accommodations in or near Racha Thewa
BEST WESTERN PREMIER Amaranth Su... 4.0 of 5 stars 478 reviews Vismaya Suvarnabhumi Resort 3.5 of 5 stars 167 reviews Mariya Boutique Residence at Suv... 4.0 of 5 stars 258 reviews Louis' Tavern Transit Hotel Dayr... 2.5 of 5 stars 70 reviews
Show Prices ABS:HotelCheckRates-d1426153?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d2329764?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1486075?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1639291?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 6 hotels in Racha Thewa, ranked by popularity

Been to Novotel Bangkok Suvarnabhumi Airport? Share your experiences!

Write a Review Add Photos Add Videos

Hotel Summarization (Beta)

What travellers say

  • Shuttle buses(54)
  • Very good(35)
  • Swimming pool(21)
  • Early morning flight(9)
  • Buffet breakfast(8)
  • King size bed(7)
  • Free internet(6)
  • CUSTOMER SERVICE(6)
  • Executive room(6)
  • Breakfast buffet(5)

Additional Information about Novotel Bangkok Suvarnabhumi Airport

Address: 999 Moo 1, Suvarnabhumi Airport Hotel Building | Nongprue, Bang Phli, Racha Thewa 10540, Thailand
Region: Thailand > Samut Prakan Province > Racha Thewa
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Racha Thewa
#2 Luxury Hotels in Racha Thewa
#2 Business Hotels in Racha Thewa
Price range (per night): INR8,276 - 12,359
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 5 boardrooms, a pillarless grand ballroom for up to 1,000 people, plus 6 meeting and function rooms and a business centre. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, ACCOR, Cheap Tickets, Priceline and AsiaRooms so you can book your Novotel Bangkok Suvarnabhumi Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Suvarnabhumi Airport Hotel Racha Thewa
Novotel Hotel Suvarnabhumi Airport
Novotel Hotel Bangkok
Novotel Bangkok
Novotel Bangkok Airport
Bangkok Novotel
Novotel Suvarnabhumi Airport Hotel
Novotel Suvarnabhumi

Owners: What's your side of the story?

If you own or manage Novotel Bangkok Suvarnabhumi Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Novotel Bangkok Suvarnabhumi Airport
See the lowest price* (from our partners)
Show Prices