very clean and staff helpful. The beds are very high and the bathroom doesnt have rails in bath so not good if you have any sort of disability.
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very clean and staff helpful. The beds are very high and the bathroom doesnt have rails in bath so not good if you have any sort of disability.
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We stayed for 2 nights. We use Premier Inn a lot as I am disabled and we find that thye have excellent facilities for disabled people. This was a plesant spot, quiet and with a nice pub (Beefeater) attached. Not too far to Brighton but far enough away to be away from the noise - and unlike Brighton itself, it...
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When booking a twin room, I expected to have two beds that were the same and instead there was a double bed and a sofa bed which was uncomfotable! There was no indication that this would be the case on the website or on the email that I was sent! Plus there was no-one at reception at the end of...
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Thank you for your review.
It really matters to us that our guest have a comfortable nights sleep, and we guarantee this. At Premier Inn it remains our main objective to deliver a high standard of service in all our establishments and we do apologise that on this occasion we failed to do this. Your comments have been noted and...
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Paid £29 for a great nights sleep in clean modern room with excellent travel links.
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Terrific. We weren't sure what to expect from budget hotel but it was a good experience from start to finish. Plenty of parking -- fast friendly check in. Clean comfy room - big TV - nice bathroom with good shower. Breakfast next morning was excellent -- big choice -- eggs cooked to order - with lovely service. Hotel is deceptively...
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Hi have never been dissapointed with premier inns, except that I sent them an e mail saying how much we enjoyed our stay at Burgess Hill complimenting them on their staff and the whole experience, but they didnt even have the courtesy to acknowledge my e mail certainly wont do it again !!!!!!
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Thank you very much for your compliments of our Burgess hill Premier Inn.
We are pleased that you enjoyed the experience, and that our staff ensured you were well looked after. We are always grateful to recieve such glowing feedback of our establishments, and will be sure to pass your compliments on to the staff at the hotel. I can...
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We stayed here for 5 nights for both business and a weekend break. The hotel is in excellent condition and sparkling clean. All the staff were pleasant and helpful, and the housekeeper checked with us on the evening of our arrival that our room was in order and we were happy with everything. The restaurant next door was spacious and...
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We stayed here with two children for one night. The staff were v helpful and friendly, and we were impressed with the quality of the room. The children had two single beds which worked out very well for us rather than sharing a double as in other family rooms we have stayed in. We will stay at a premier inn...
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Stayed for 2 nights visiting family. Booked a family room as have 3 boys, the youngest being 9 months old. Staff were more than helpful, rooms were big and clean, food was good and good value. Much better than I had been expecting, will stay next time for sure.
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Stayed with my sister and elderly mother to attend a family wedding in Cuckfield this Easter weekend.
Mum had a disabled room, which was beautifully furnished and clean. One comment would be add a wetroom/walk in shower instead of shower over bath, cos she couldn't use this facility at all.
The other room was less spacious but beautifully clean and...
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