I stayed at this hotel from Jan 17th - 31th (two weeks) with two small children under 5 years old. Small resort with good food (unless you are very picky). Everything is close, just when you need it and this is important with small kids (bathroom brakes etc.) Entertainment is great.. I've been there for two straight weeks and there... More

Stayed at two resorts in Cayo Coco and here. This was by far the better of the two, however can not compare to other places for a hot holiday. Service average to poor. Tours boring. Food awful, I go to these places for the fresh foods and fruits and the cosest we got was a big bowl of canned fruit... More

Service at this resort was by far the best I ever experienced! The excursions offered were top knotch! The buffet had the best selection. There was only 1 pool and swim up bar for adults but it was never crowded. There was always a light breeze and hardly any bugs. Rooms were a bit outdated but who cares your only... More

We just returned from a one week stay Jan.17th to 24th. There are a few things I would like to mention since nobody else has. There is beer for sale as soon as you exit the airport (important to us for the bus ride)! The ride was about 40 mins with no stops. This was with Sunwing, which also had... More

This holiday was the best ive been on! we arrived Dec 2011 for 14 days and stayed 16 (plane troubles) but the hotel didnt seem to mind. I emailed the hotel prior to my arrival asking for a sea view room and up high, this is what i got! The staff are very friendly and helpful. The star staff were... More

We enjoyed our AI trip to Iberostar Cayo Guillermo very much. We were a family of 11, 4 children and 7 adults. The food was wonderful, far better than most resorts, with a good selection to satisfy everyone in our group. The grounds were wonderfully clean and maintained, however, there were not enough floral displays for some of us. The... More

Went for Christmas and New Year 2011.First impressions when arrived was WOW, then we got allocated our room, this was dark and in need of a good clean, bathroom very dated and had mould on the celings. The only time we had our bed changed was when we stripped them ourselves and when stripping the pillow cases...OMG the pillows were... More

Well where is there to start this place is a sensational holiday and i can only recommend it to anyone. First of all for everyone who reads or writes a bad review then there out of there mind why go on holiday if your going to pick and wine about every single thing the only rel bad things i can... More

Me and my boyfriend went in may 2011 ,the weather was fantastic...I was surprised at how well we ate during the two weeks we were there .the staff was ok except certain bartenders !the only thing i was hesitant about was the room ..it really needs to be renovated ,this hotel is about 15-20 years old so if you want... More