Just back from midweek break with two of our children and their young families. Booking was coordinated by our daughter who got us a price of ~£90 each for a 2 bedroom apartment with free electic. Also their deal for bedding where you get to keep it is to turn down. Check-in was a little chaotic to start but was... More

We did this as a Sun holiday, having had some really good experiences in the past with the Sun breaks, but this was the first time we had tried a Pontins. The previous Parkdean and Haven holidays had been really good value. This was terrible. My 2 year old enjoyed it, but that was about the only thing this place... More

we have just come back from here...NEVER again!! we paid to stay half board the food was horrible we had to be moved 3 times 1st time the sofa bed broke and they didnt care 1 bit!!...the staff are rude i asked to have our mattrsess changed as we where all laying on springs and the woman was very cocky... More

Myself and my partner have just returned from a two night stay at Brean Sands, via Groupon offer. Pulling into the entrance gates my partner said "What kind of s**thole is this?". I chose it for a birthday treat, and so we didn't want to give up. Got to reception to find we were waiting in the wrong queue, and... More

Well we're do we start pulled up at the gates and there a bloke/security tell us to go round the round about and down the round and bare in mind he did no we have just turned up carry down the road there's a lady with a yellow jacket on she will tell you we're to go.... Get to the... More

If I hadn't had the grandchildren with us I would not have stayed one night and the rating above would be even lower! The apartment was a classic so i dread to think what the basic accommodation was like! Ants everywhere! The only redeeming feature of the place was the entertainment for the children. Our grandchildren (7 and 8 years)... More

We got a groupon deal for 3 nights here for around £60 so our expectations were low but this place was just disgusting! We arrived on 10th May 2013 got there at 2:30 and told check in at 4 - our daughter was getting grumpy so we asked if we could check in early and upgrade (willing to pay!) and... More

I read the reviews on here before going and was concerned and went with low expectations but I was still disgusted with the state of the place. Just to list a few things, wallpaper hanging of the walls, pictures snapped and hanging of walls, skirting hanging of the walls!! Sink black scum, windows mouldy, dirty floors, an inch of dust... More

Quite simply horrendous! We stayed herefor four nights, when our son was four, in an 'upgraded' chalet which was dirty, populated with ants and had parts of the carpet ripped out. There was very questionable stains on the floor under the raised bunk beds, we had to ask for bedding for our son and the whole park was outdated and... More