there a few staff is very hardworking, friendship, good communication, polite, humble and easy to contact..i hope the resorts management can keep that staff more

I went to Suria Cherating with my husband, a 3-year old daughter and a 4 month old baby. We were excited to go for the trip as my daughter and I had gone for a swimming class earlier and couldn't wait to swim. We checked in on Monday afternoon, and brought my daughter to the pool. The pool was dirty,... more

It was a last minute decision to spend some quiet time in Cherating since I was already in Kuantan for work. I booked at Suria because all rooms were fully occupied due to public holiday in Malaysia, (Prophet Muhammad Birthday). After a long persuasion, Dzul the Manager reserved a room for my husband and I over the weekend. We had... more

I make a reservation thru' their hotel website specifying non-smoking room with ocean view and bath-tub. The checked-in is a breeze but once our room's door open, the tobacco smell is over-whelming. Refer to the photo that stated it is a 'Non-smoking' room. Inside the room the facilities are very complete as stated on the web but there are cigar... more

Most of the feedback has already been posted before. This Suria chain hotel is indeed very run down, more focussed on local travelers. Although we confirmed a king bed and non-smoking room by phone before arrival, we were offered two twin beds in a smoking room. Internet facilities were out of order, swimming pool full of locals dressed in their... more

Spent a weekend getaway at Suria Cherating. Resort has a beautiful sea front, long stretch of sandy beach, wave and breeze from the South Cina Sea. However, in order to enjoy all these completely, I'd suggest one to look for alternative hotel along the long stretch of Cherating Beach. The rooms smelled so bad from the wooden furnitures and the... more

We are a family of 4 from Australia, 2 adults and 2 teenagers. We booked this hotel from the website. We were actually very disappointed. The hotel seemed to us tired and run-down. Everything seemed grotty and not well maintained. The tablecloths were not changed the whole time we were there and probably had not been changed before we arrived.... more

Nice hotel eventhough checking in process wasn't as smooth. Room was adequate with mini fridge, coffee making facilities, TV, hair dryer and telephone. The toilet is big enough and in excellent condition. Very near to the beach side and very close to convenient store. 10 minutes drive to Kemaman town. This hotel is very suitable for team building activities as... more

We just returned from the hotel stay. The hotel is clean and well maintained. It served our purpose as my family and child wanted a clean place where we can enjoy both pool and beach. Do not expect 5 star luxury...if that is your purpose go elsewhere. We will definitely go there again. more