My wife and i have just had a weekend at the Holiday Inn Garforth,we stayed on a Holiday inn offer,from there web site,The hotel as a good leisure centre, all be it a little dated,rooms are comfortable,breakfast excellant,and the staff could not have been more helpful.The hotel is located well for a visit to york,and Leeds and half the price...
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Many thanks for your great comments following your recent stay with us and it was good to hear that you felt your weekend break represented good value for money. We are glad you enjoyed use of the complementary leisure facilities during your stay and that you found your room comfortable. As you comment, the hotel is in a great location...
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The staff were lovely, very professional and helpful. The reception, bar and restaurant area were very nice. Unfortunately the rooms were not of the same standard, quite small for a double (I'd have hated for there to have been two of us in there!) and definitely in need of an refurbishment.
The rooms were clean enough but not sparkling.
The...
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Thank you for your comments following your recent stay with us here. Your feedback is very much appreciated in order that we can improve on the service we give our guests and enhance their stay.
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I had stayed at this hotel before when it was a Hilton and enjoyed it, but I no longer feel I could recommend it.
We made 2 small requests to reception, regarding a broken soap dispenser in the shower and milk for coffee, both were forgotten. The worst thing was dinner, where we were not warned of a huge works...
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Thank you for taking the time to post your comments following your recent stay at the Holiday Inn Leeds-Garforth, in which you drew our attention to the room you stayed in and the meal you recently had in our Aioli’s restaurant.
Having read your comments, we were extremely surprised to hear of your experience and can only apologise for the...
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I travel to Garforth once a week on business and was looking for a cheaper competitor to the Thorpe Park close by. Having stayed in many of the local hotels i thought i would give the Holiday Inn a go.
Pro's: The food in the restaurant was excellent and the staff were helpfull
Cons: I have stayed at the Holiday...
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Many Thanks for your comments following your recent stay with us and thank you for the positive comments regarding both the service given by the hotel staff throughout your stay and also the excellent quality of the food you ate in our Ailois Restaurant. We were disappointed to hear that you were not fully satisfied with your stay here. I...
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I stayed here for 1 night on business. The room was small but everything you needed in it. The kettle needed a good clean which also contained water from the last residents. The bathroom looked clean until you noticed the black scum around the bath plug holder on the wall as could the over bath shower fixings as underneath was...
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Thank you for your valuable feedback following your stay with us and please accept our apologies for your disappointment with your room. We have subsequently taken the necessary corrective steps to rectify the problems you have identified and very much regret that these issues had been overlooked. Please be reassured that this is not our usual level of service and...
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Have stayed here a number of times mainly for weekends when visiting relatives or visiting nearby areas such as Harrogate or York. If you are travelling by car this is a great location next to M1 and A1 with quick travel times to York and North Yorkshire making it a more cost effective choice than staying elsewhere. Staff at reception...
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Many thanks for your comments following your recent stay with us. As you commented the hotel is located perfectly for travel throughout West and North Yorkshire. Thank you also for the great feedback regarding both the excellent service you received throughout your stay, the great choice of breakfast items and the standard of your room. We look forward to welcoming...
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My wife and I stayed for two nights at the Holiday Inn, Garforth. We have travelled quite widely
and we found this hotel to be very pleasing and comfortable.
All the staff without exception were polite and considerate, and we felt sad that we were
only staying for two nights.
However, we will most certainly be back. Well done to...
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Thank you for taking the time to post your comments following your recent stay at our Hotel and it was great to heat that you had a pleasant and comfortable stay. Once again, it was also good to hear the positive feedback from our guests regarding the great customer service all our staff gave us throughout your stay. We very...
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I stayed in this hotel with a lady with health problems and the service we received was excellent. We had a room which was disabled freindly (had a walk in shower instead of a shower over the bath) and it had a connecting door to my room next door. Both rooms were clean and spacious. The hotel staff were all...
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Many thanks for your posting on Trip Advisor following your recent stay with us and it was of great pleasure to hear that you and your guest had an enjoyable stay here. It was great to hear that all our staff gave you excellent service and that you received an efficient and courteous service throughout your stay. Your comments regarding...
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stopped for a weekend at this hotel and enjoyed a great time. Ideal for travelling into leeds centre and york area. The room was very comfy and facilities were good too. i would crtainly recommend to all and will book another visit.
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Thank you for your comments following your recent stay at our Hotel. It was brilliant to hear that you were fully satisfied with your stay with us and you benefitted from the location of the hotel for both travel to Leeds and York. We look forward to looking after you again on your next visit.
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Using the hotel for business I was hoping to find a hotel of a reasonable standard.
The reception and bar area were undergoing redecoration which meant at breakfast as you ate, the smell of paint was over powering.
Breakfast itself was dreadful. Plenty of choice but the cooked breakfast was very dry and clearly been under the heat lamps too...
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Thanks you for your comments following your recent stay however we were sorry to hear that you were bedroom during your stay. These issues have subsequently been addressed so that there is no future reoccurrence relating to the issues you have raised.
As you pointed out, the hotel has recently been subject to some refurbishment which unfortunately did have an...
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