I have been at this Hotel on Multiple Occasions and unfortunately was not able to take my family along. I am sure that they would have loved it. If you are interested in the Gambling and being in the centre of the town then this location will not work. I loved it as this was away from the Macau madness...
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I've never had a bigger room in my life at a SPG hotel. It was HUGE, with a view to the beach.
The food was FANTASTIC, as in most Westin properties.
It is far from the casinos, but there's a shuttle every 30 mins that takes you to Macao and the Venetian.
There's a delicious Portugese restaurant, walking distance from...
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We had a long weekend in Macau and stayed at the Westin Resort. It is located on the ocean and away from the craziness of the gambling mecca. I liked the quiet elegance of the property and the amazing views of the ocean and beach from every window! The staff was gracious and helpful and the concierge/bellboys were delightful and...
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Our room smelt like mould and the skirting board grey. I ran my finger over them and my finger was filthy and left a white mark. The bathroom had patches of black, which also came off when I touched it with a cloth. I looked behind the bedside table trying to locate the source of the smell and almost wanted...
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Dear Valued Guest,
We very much appreciate your engagement as it continually allows us to review and improve our service and facilities.
We have noted your comments regarding room cleanliness, and we are eager to address the shortfalls. I appreciate if you could contact me directly to further discuss. Please feel free to contact me at executiveoffice.macau@westin.com. Looking forward to...
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The Westin is a good resort in Macau. We had lots of fun in that hotel. The surrounding view of China Sea is a great. The food was great and they are serving every type of continental food. The room and balcony is spacious. The bathroom was also big. But TV sets are older one, no LCD screen. This hotel...
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Dear Valued Guest,
Thank you for sharing your recent experience of your stay with us. It is truly a pleasure to learn that you had lots of fun here.
We look forward to creating another individual moment of renewal for you in the near future.
Be Well.
Stephan Winkler
General Manager
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The Westin is an institution for Macau, we first visited it when there were only few casinos in MAcau. Now Macau has a lot of new huge hotels all located where the action, gambling, takes place. The Westin is located in a secluded part of the area overlooking the ocean. It's a grand dame if I can say that. It...
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Dear Valued Guest,
Thank you for sharing your experience of your last stay and I am pleased to learn that we are your hotel of choice in this area.
We are proud to provide a unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, it is a perfect getaway for a...
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We've stayed several times in this hotel, it is south of Macau and very peaceful. It is great for children, it has a lovely pool, a small kids club for toddlers, a playground and a bouncy castle at 10am every day. We ate in the cafe a couple of times, and the food was good. The rooms are a little...
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Dear Valued Guest,
Many thanks for staying with us recently. I am pleased to learn that we are your hotel of choice in this area. It is truly encouraging to read your comment.
We are proud to provide a unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, it is a...
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I stayed in Westin Resort Macau for two times for business meeting. It is far from the city, about 30 mins driver by tourist bus. Its in quite place, good for business conference. Those who like to stay in a heavenly place without any crowd, its great for them. They have shuttle service bus to/from the city/seaport. I went to...
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Reviewed 10 June 2010
Dear Valued Guest,
It is such a pleasure to read your review and we appreciate for your time taken to express your Westin Experience.
We are proud to provide unique travel experience like no others in Macau. Just minutes away from the hustle and bustle of Macau, Westin is where guests are quietly energized and get back to their best...
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I went there during Easter holiday, everywhere in Macao is really crowded including Westin hotel.
My compliment to breakfast crew as the no. Of guess is exceeded their capacity, and they are doing their very best to serve everyone. Advisable to get more Part time crew to help during holiday, as I see guest next to my table not satisfied...
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Dear Valued Guest,
Thank you so much for your time taken to express your appreciation for the service rendered. Your recognition to our associates motivates us to continuously strive and exceed our guests’ expectations.
It is very kind of you to share your insight with us. I have advised our Director of Food & Beverage in order to give that...
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Stayed in this Westin Resort, Macau to visit family who are temporarily living there. This hotel is far away from casinos so only come here if it is to relax and to be away from people and the crazyness of downtown. We were given an upgrade which was unexpected so that was a nice surprise! We had an ocean view...
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Dear Valued Guest,
Many thanks for your comprehensive review of your recent stay with us.
It was great of you to point out the positives you experienced with our unique ambiance and the comfortable bedding. Our signature product - Heavenly Bed is engineered to provide every guest deep, restorative sleep experience others can only dream of.
In regards to your...
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