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Grand Hyatt Macau

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Traveller (2240)
Room & Suite (1119)
Dining (283)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#21 of 114 hotels in Macau
Location
Cleanliness
Service
Value
Grand Hyatt Macau, one of the best Macau hotels located within City of Dreams in the Cotai area, is the ultimate choice for both leisure and business travelers with best luxury accommodation, fabulous dining, shopping, gaming, nightlife and the breathtaking The House of Dancing Water show. The hotel offers 791 guestrooms and suites with spectacular views over the Cotai with innovative design touches that deliver a feeling of spacious comfort, and combine a contemporary ambiance with the latest business technology. Housing one of the largest event spaces in Macau, Grand Hyatt Macau has its sights set on being the leading MICE (meetings, incentives, conferences and exhibitions) venue in the region. Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Tennis court offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Wine / champagne
Swimup bar
Children's playground
Kids pool
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air purifier
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese
2,476Reviews16Q+A100Room tips
Traveller rating
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Joshua M wrote a review 12 Mar
Shanghai, China50 contributions102 helpful votes
Booked a Grand Deluxe suite with Club Lounge access. No specific benefits given about the club lounge other than a piece of paper smaller than my palm with the time for breakfast and cocktails Pros: Superb lounge with a wide variety of food and drinks Excellent views from the lounge and a quiet atmosphere with exceptional service Good views from the 27th floor Cons: Breakfast limited and the quality of food poor for a 5 star hotel The club lounge was located in a different tower. There check in/ check out was done at main lobby. Access to club lounge had to walk to another tower Lack of any luxury ambience other than whilst in the club lounge Bathrobes incredibly hard, seems they are almost end of life Overall, wouldn’t stay here again. There is better places that deliver a 5 star experience.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SmasKim wrote a review May 2022
Macau, China375 contributions167 helpful votes
Hotel's Favourite
As we can't travel abroad I decided to stay at the Grand Hyatt for a break from "normal" life and to have the feeling that I was outside Macau and enjoy the good weather by the pool. Their pool is really big and nice to swim and there's a lot of chairs around it. I booked the grand suite and it is really spacious with space to eat and to just chill out. We enjoyed the Grand Club and were always welcomed by Ms. Tina and her staff. They were all very nice and welcoming and made us feel really at home. Breakfast buffet was nice for the Grand Club but not with a wide food selection as in a "normal" restaurant but one needs to understand that there are still limitations due to covid. This being said, it is still a very good breakfast with a good food selection, with egg station, Chinese noodle station, yogurt, fruit, chia pudding, muesli, congee, dim sum, cheese, breads and pastries. I've tried the Grand Club afternoon tea and the evening cocktail and it was all very good. I really like this hotel and I keep coming back!
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Review collected in partnership with Hyatt Hotels
Date of stay: April 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Grand Hyatt Macau, Other at Grand Hyatt Macau
Responded 15 Jun 2022
Dear honorable guest, Thank you very much for taking the time to pass on your comments following your recent stay at Grand Hyatt Macau. We are delighted to learn that your stay with us was overall enjoyable especially highlighting the hospitality extended to you by Tina. I will personally share your compliments to her and positive comments like this will motivate her to continue exceeding guest expectations. We would like to take this opportunity to express our appreciation for your constructive feedback. It is indeed of vital importance to us to maintain all facilities in good working condition in order to meet our customers' expectation and every effort will be made to upkeep our standard of service and hospitality at all times. We truly appreciate your kind patronage and we look forward to the pleasure of welcoming you back to Grand Hyatt Macau in the near future. Sincerely, Cindy Shi Front Office Manager Grand Hyatt Macau
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ros_C4994 wrote a review 7 Mar
Hong Kong, China15 contributions29 helpful votes
Stayed several times at Grand Hyatt Macau since it opens 14 years ago. Still enjoy staying with Grand Hyatt, the team of staff are overall very friendly and helpful. Tried some other hotels in Cotai, Grand Hyatt Macau will still be my choice on next visit.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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garytan5145 wrote a review 2 Mar
Singapore, Singapore3 contributions2 helpful votes
Checking-in is very pleasant without any hassle and the process is done within 20mins. You also noticed that the staff are always welcoming with smiling faces. The lobby are extremely large enough with more service counters and will be able to serve more customers.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Emily M wrote a review Feb 2024
Chicago, Illinois1 contribution
Our stay in Grand Hyatt Macau was phenomenal thanks to all the staff and especially Mr. Tim Bruce and also Jack Wu, SHOUT OUT to them who made our stay unforgettable because they went over and beyond my expectations. I’m a World of Hyatt fan and been all over the world but the service in Grand Hyatt Macau was just impeccable. They truly made us feel special. The suite with the fountain view was amazing (my family enjoyed watching the fountain show in the evening) but the customer service from check-in to the club lounge was truly remarkable. Really can’t say enough compliments to this hotel. You won’t go wrong here trust me. Beautiful property, it really is GRAND. Hope to be back soon!
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Get the room with the fountain view, upgrade to the club room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Payoh wrote a review Feb 2024
Singapore123 contributions131 helpful votes
The front desk service is good. Room is spacious but the house keeping is poor. Bedside table was not cleaned when check in. Ask for extra pillow took 25 mins to reach with a unfriendly manner. Breakfast is good as well. Wide variety of choices.
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Date of stay: February 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Quest50321048110 wrote a review Feb 2024
3 contributions2 helpful votes
Staying in Grand Hyatt Macau to celebrate 2nd anniversary with my boyfriend was a right choice. Thank you Cherrie and Ken at the reception for upgrading our room to suite with fountain view. Their kind gestures enhanced my whole experience. Also, thank you for the cake for our celebration, we enjoyed it very much! There is a wide range of food served during breakfast! Hope to visit and stay here again!
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Benychua wrote a review Feb 2024
Metro Manila, Philippines87 contributions90 helpful votes
I have been staying in City of Dreams Macau since it opened 2010, specifically Grand Hyatt and Nuwa, but lately its been Grand Hyatt for after the pandemic. Must have stayed here for over 30 instances and all I can say is I love this hotel, the rooms are still so impeccably clean, the service perfect, the whole image of the hotel is formal and elegant, very near to the shops and old Taipa. The coffee shop Mezza 9 buffet breakfast is very good, complete wt all breakfast dishes, and the lounge on the 37th floor is so relaxing and you just want to sit here all day enjoying a drink. It may be on the pricey side but it is definitely worth it, had only one bad experience since I stayed here, when the front desk staff did not know how to properly answer a request for a late checkout question. Now the monorail, it is so convenient that you just go to the second floor of the hotel and it leads you to the station. Shout out to Jay and Fred of the lobby reception, and to Adrian and Sammy Chan of concierge, always so frinedly and helpful all these years. must stay at Grand hyatt macau
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Date of stay: January 2024
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eric K wrote a review Jan 2024
Bandung, Indonesia4 contributions2 helpful votes
Grand Hyatt Macau is above my expecation, the Location, the Room , the Club lounge one of the best in Macau compare to the new Parisian or Venetion i will choose Grand Hyatt The breakfast also make me surprise with the variety of the food excellent !!!
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vincent wrote a review Jan 2024
Hong Kong, China2 contributions
I went to this hotel last week to celebrate my birthday. All the services in the hotel were great, especially Sammy and Dave at the concierge. They helped me a lot, both during my stay and my itinerary planning. For my second times come to Macau, they introduced many different places and explained the driving time and driving time in detailThey are very nice that giving me the map and circled some places on that detail. The service quality is so friendly, I am honored to have their attentive and attentive service. In addition, I would like to express my appreciation for helping me check in at Front Desk who is Kent, knowing that I was celebrating my birthday, and giving me many surprises. He let me feel comfortable when we come to a new place. We like his service and so warm for us. 因為今次第二次黎澳門 人生路不熟 多謝禮賓部既Samny and Dave. 幫左我地好多係個trip入面. 另外幫我地check in既Kent都好好. 整個酒店既服務同配套都好好.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
₹13,016 - ₹21,307 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt macau hotel macau
LOCATION
ChinaMacau
NUMBER OF ROOMS
791
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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GRAND HYATT MACAU (₹̶1̶6̶,̶5̶8̶1̶) ₹14,343 Reviews & Photos

Frequently Asked Questions about Grand Hyatt Macau
Which popular attractions are close to Grand Hyatt Macau?
Nearby attractions include The House of Dancing Water (0.2 km), Skycab Cable Car (Wynn Palace) (0.1 km), and City of Dreams (0.2 km).
What are some of the property amenities at Grand Hyatt Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Macau?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hyatt Macau?
Conveniently located restaurants include Chiado Portuguese Restaurant, The Manor, and The St. Regis Bar Macao.
Are there opportunities to exercise at Grand Hyatt Macau?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Hyatt Macau have airport transportation?
Yes, Grand Hyatt Macau offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Macau offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Grand Hyatt Macau?
The staff speaks multiple languages, including English and Chinese.