Etap Hotel is a good choice if you have to spend a night in Charleroi on a connecting flight. There is a transfer servicer from the airport and to the town.
The hotel is very basic, more like a motel. The room is average size but very simple, even ascetic. But for its price it is difficult to expect more...
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I thought of staying there due to the distance from the airport. Very dirty smelly room.Didn't sleep at all. The staff is very friendly and that's the only reason I put two stars (mean dots)
Tips: 1, Even if you are a heavy smoker NEVER BOOK A SMOKING ROOM 2, NEVER BUT NEVER eat food from the automatic machine. DON'T...
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I stayed one night at the Etap hotel at Charleroi/Brussels South airport in December 2011. In fact, I booked the Ibis hotel in the city centre, but upon our arrival at around midnight the receptionist told us there was just one room left. Strange, because we had a prepaid rate (79 net per night excl. breakfast). Anyway, my colleague stayed...
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Rooms: ok
Service: Super OK
Place: close to airport but far from the rest, and also no public transportation possible
Meal possibilitys: There i think that they could increase the possibility's
Free suttle to airport each 10 min!!!!!!
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I am not someone who often writes reviews, but I believe my dreadful experience at this hotel should be highlighted to ensure that others don't make the same mistake. I stayed at the hotel for one night and it is without a doubt it is the worst place I have ever stayed, it falls below the standard of any hostel...
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Dear Madam, Dear Sir,
Thank you for taking the time to tell us about your experience at the Etap Hôtel Charleroi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Etap, we strive to provide a superior service experience for every customer; therefore your feedback is very important...
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Cheap and clean. Free shuttle to and from the airport that runs on a schedule. From the airport the shuttle leaves from the first door (departures), When we arrived in the evening it was running every half hour. Since we wanted dinner and the restaurant was closing within a half hour, we took a taxi that charged us 20 euros...
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My only complaint is that I booked on-line and gave credit card details assuming I was paying on-line only to be told at the reception that the card details are only to reserve the room and I still had to pay. Fair enough I thought, but their chip and pin reader rejected the card I used on-line and a second...
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This hotel is located about 2 km from Charleroi Airport and it is the closest option if you arrived to Charleroi in the evening and have to spend a night waiting for the next connection or planning to go to Bruges or Antwerp. There is a hotel shuttle bus going every 20-30 minute from the airport (this service is not...
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Dear Sir,
We very much appreciate your comments regarding your stay at the Etap Charleroi. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank...
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We stayed in the Etap for 1 night after a late arrival at Charleroi Airport and were perfectly satisfied with the experience.
The hotel runs a bus to/from the airport regularly until around midnight and so we arrived at the hotel in fairly good order. Check in was fast and efficient and the rooms were basic but acceptable - we...
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Dear Mister,
Let me first of all thank you for the time you took to complete our feedback form.
The opinion of our guests is very important to us and helps us to provide a better service towards our guests in the future.
We are very happy that you appreciated the service provided by our team and we are sure...
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