the hotel is located in a very good position close to brussel south airport, it has a very good quality/price ratio.it is very convenient for a short trip in belgium. the hotel rooms were clean and in order. they offer a free shuttle service to and from the airport. there is also a free parking.
the only thing is that...
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Dear Madam, Dear Sir,
We very much appreciate your comments regarding your stay at the Ibis Charleroi Airport. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...
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I've been left 70 minutes in front of the airport, exposed to the cold wind of november, waiting for a shuttle that never came.
I've called the reception many times, they always promised but with no result (only words).
In the end I went to another hotel, late and tired.
So don't go there! The more so as it not...
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I was very dubious of staying here because I was unfamiliar with the location and have read some bad reviews. However I am pleased i booked it as we had a very pleasant stay. The Staff couldnt have been more helpful. The rooms were small but Clean and Comfy. I did not hear any noise of air traffic throughout the...
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We have already stayed twice in this hotel, each time for two nights. It's not a place where you would spend holidays, but stay for practical reasons (business, air travel, etc.) and this Ibis would be a good choice. The rooms aren't big but are well furnished, modern and clean; the shower in particular is very nice but towels could...
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We booked 2 rooms, one for a disabled person with a specific request for a wheel-in, walk-in shower to enable the disabled (paralysed all one side) member of our family party to be able to use the toilet and shower with assistance.
When we arrived and unloaded after a long tiring drive, we were advised that the room did not...
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Madam, Sir,
Thank you for taking the time to tell us about your experience at the Ibis Charleroi Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
However, following your comments and your handicap, my staff has tried to find a quick solution to a different hotel. It is...
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Small hotell with nice surroundings. VERY good breakfast, and even though we ate an early breakfast it was really good!
The staff in this hotell really need an education how to be service-minded. Very snotty staff thats why I can't recommend this hotell even if the hotell overall had good potential!
Quite near to the Charleroi airport, approx. 8min with...
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Dear Sir,
We thank you for having taken the time to write to us following your stay at Ibis Charleroi Airport.
You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we...
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Pitched up here on the fly during a long ride from Calais to Switzerland. I was intending to stay somewhere, just did not know it would be here. An impending downpour with light show made the decision for me. Fortunately they had a room spare.
Situated Nr an Airport I understand this place is a frequent stop off for folks...
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