The hotel is very clean. It is very spacious and looks and feels very professionally ran. Air conditionning is everywhere and there is a very large central dinning/breakfast room/hall where there is an X-box with games in top condition and a very nice Apple computer with a large screen for free internet use. Internet is available everywhere. The room was...
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Dear Guest,
we are in receipt of your kind review and we do appreciate the time you have dedicated to us.
Your comments are very important as they help us to keep and improve the standard of our services always more.
We are really glad to read how much you enjoyed your stay in our Hotel.
Be assured that we...
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This hotel is in a convenient location if you wish to visit Naples, Pompeii or the Amalfi coast but want to avoid high prices and the bustle of the city. The price was very reasonable. It was quite difficult to find even with a map. Also, even though the restaurant was open, they had only a set menu for that...
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Dear Guest,
We are in receipt of your kind review and we do appreciate the time you have dedicated to us.
Your comments are very important as they help us to improve always more and to find the right steps to follow in order to avoid such matters.
We really apologise for the bad service offered in our restaurant; be...
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Great value for money.
Friendly and helpfull staff, comfortable rooms and good breakfast service. My children especially enjoyed the Xbox service in the foyer.
The hotel is well placed for access to Naples and the surrounding area (Caserta, Amalfi, Pompei). The free car parking outside is a breath iof fresh air in this day and age,.
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Dear Guest,
we are in receipt of your kind review and we do appreciate receiving the comments about your recent stay at the Novotel Caserta.
Your message is for us very important and be assured that we will share it also with our hotel staff.
We do hope to welcoming you again to the Novotel Caserta in the future.
Best...
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when we arrived at the hotel late at night there was some hookers working in front of the hotel, picking up clients, we were very tired, coming from a very long trip so we didn't care. the front desk attendent was helpfull. we had to leave early in the morning and we even told the attendents the time we were...
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Dear Mr Alex,
We are in receipt of your review sent through this site concering your stay
at the Novotel Caserta.
Your comments are very important for us and rest assured that I have
already shared them with the hotel staff.
I really apologise for such matter and if we were not able to follow up carefully
your cousin telephone...
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Not know Italian, the staff at the front desk went out their way to assist me to call airline company and auto rental to make changes . When I had to extend my stay they gladly did it, offering me the same low daily rate.
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Dear Naeem54,
We are in receipt of your review and we do appreciate reading about your comment concerning
your last stay at the Novotel Caserta.
Rest assured that I will be pleased to share it with the hotel staff, the real interpreter of
our success!
We are looking forward to welcoming you again to Caserta in the future.
Best regards....
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There was a problem with the air conditioning in the room , which was never sorted out. Also the service is not great. The location is a bit odd. The food & beverages are over prced & not good. Would stay at the Grand Van Vitelli opposite or in the city centre considering the pricing of this hotel.
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I stay often there for my work.
The hotel is very near to the highway, maybe the new way to raech the hotel when you leave the highway at Caserta sud is
quite more complex then in the past but if you go to Caserta following signal you can easy find the hotel.
Location is not fantastic if you don't...
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We stayed at the Novotel Caserta Sud for 3 nights in late September 2007 at the special weekend rate of 102 Euro per night. It was very well located as a base for day driving tours of Pompeii, Herculaneum and Paestum. Also, the Caserta castle is a real treat - takes you back to an earlier age.
The hotel is...
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WE just returned from Italy. This hotel was a one night stay but it was great. Good rooms. Excellent breakfast. Secure parking. Don't miss the Reggio di Caserta which is a rival to Versailles. Excellent stay.
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