What can I say for a perfect holiday, in what must be one of the best 'AI' hotels in world. Iberostar have 3 other 'Grand' Hotels! Building - Magnificent Situation - Perfect Room - Above what was expected Food - Nectar of the Gods (Lobster, Shrimps twice a day, meat, tender and even better than home) Staff - Above average,... More

We visited Grand Hotel with a group. The resort is very large so although there were many rooms and guests, it never felt crowded. The service, accommodations and food were outstanding. I highly recommend getting an ocean view junior suite. Being right next to the ocean was great. There are several restaurants to choose from. Make reservations as soon as... More

Just returned from one week at the Iberostar Grand Hotel. Very mixed feelings on this one. We have been to Mexico on many occasions. This property was recommended by a client and they had been there twice. So we decided to stay outside of Cancun and try a new location. I did lots of research on TA and found the... More

My wife and I (both in our upper 20s) usually like to go to an AI in this area once a year. Cant go wrong with the beaches here! In the past we have been to the Valentin, Secrets Maroma, and Riu Palace. We stayed here for 7 days in early May. PROS Nice rooms (pretty much the same as... More

....and what it is - IS EXCELLENCE personified! My wife and I are 50 somethings and we have been to several AIs in the Riviera Maya now – 3 of them adults only. This was also our 4th visit to this Iberostar complex, but first to Grand. We normally do two AI vacations a year – one in Spring and... More

We were extremely impressed with the grounds, location, service and amenities. We have travelled to Mexico many times and it was our first time with the Iberostar Hotel group. Staying at the Adult only was so very restful and enjoyable. The food was absolutely wonderful. The grounds are exquisite. The nightly entertainment in the theatre was extremely high end quality.... More

This is our fifth visit to the overall property and third stop at the Grand, thus they must be doing something right but it is not what it was with respect to both physical plant and service. One of the reasons we return is the golf course is excellent, in excellent condition, and sees little use so it is a... More

First off would like to thank Mitch at Tripguy.com for an outstanding job. The Dinner reservations were a nice treat and the surprise anniversary celebration was great too. The resort was outstanding. The food was amazing, top shelf drinks anytime you wanted. We spent 90% of the time at the pool as compared to the beach, mostly because we liked... More

My husband and I stayed at the Iberostar Grand after spending six days in Playacar. I must say the entrance at the Iberostar Grand is a Grand experience I nearly cried! We were met with cool washcloths that smelled incredible. We were guessing it had mint but I wasn’t 100% certain on the smell. I would buy the aromatherapy if... More