just back from isla bonita had a fabulous time great location food excellent a great variety before we left i had read reviews on this hotel and they were not very favourable and i was very worried i need not have worried everything was first class the location is great and we had the best holiday ever we could not... more

Hotel was better than we expected. we found staff very friendly plenty to eat and drink, lovely room overlooking pool.Clean towels everyday. What more can i say, great value for the money. Couple from Cambridgeshire more

A group of 11 of us stayed there 7 - 14 Nov 2009, ages from 5 years to 65 years. Rooms clean and airy, cleaners absolutley super, cheerful and helpful. Reception staff friendly and knowledgeable. Hotel in a good area but terrible road noise and you will need to close the balcony windows at night if you have a road... more

This is definately not a 4Star - maybe 2 at most. The hotel is probably coming to the end of its life or maybe it felt like that to us? The food could have been very good had it been cooked properly and served hot - at best it was luke warm - plates were often dirty, cutlery when available... more

We have just returned from a week at this hotel. I almost cancelled due to the bad reviews - I am so glad I didn't. We had two rooms. I emailed ahead of time explaining that we were arriving late and that it would be nice if we could have two rooms next to each other and a pool view.... more

My husband and I went here to celebrate our 20th wedding anniversary, and were thrilled to find champagne and a card in our room on arrival. We stayed in block B and had a room on the top floor overlooking the pool area. Judging by other reviews, I'm guessing not all rooms had queen size beds! When we checked in,... more

Just got back from a week in this hotel, was very worried about all the bad reviews that i read before we left, but now disagree with all of them. The hotel was lovely, clean, friendly staff, excellent facilties...... The food was what i'd expect in an all inclusive hotel, not a wide variety, but always good quality food, and... more

Yes the rooms are slighly in need of an update but they were very clean with the maid coming in every day. The two pools were great and there was a lifeguard on watch which gave you extra peace of mind. You don't need to take towels for round the pool as they are provided. There was a wide choice... more

Where can I start? We got to the hotel and were given a dirty, dark room with two single beds and a balcony overlooking the road. We had booked a double suite. Went down to complain to the manager to be told ALL their rooms were like that. Stuck our ground and were given a key for the other side... more