Travelled on 15th of May for one week. Trouble free check in but no help provided with cases to room. Not a problem for us cos I hate having to tip those bell boys or whatever they are called. Our room was on second floor right opposite the restaurant so didn't need to use the lifts. The room was adequate... More

Went here in January/February and liked it so much we went back in April. Asked for room on the 4th floor to the front of hotel and looking south and that`s what we had. Only complaints it would be nice for the wine waiters to open a new bottle of wine at the table and there was water damage in... More

very very good location.room and food average,but very clean.lifts were a bit of a problem,very slow, too many people for two lifts.staff very friendly, and the all inclusive was very good value.entertainment was acceptable something on every evening..pool area not bad, very clean, lots of lounges.not that suitable for kids, in my opinion....more of hotel, not a resort.but would go... More

Just returned from one week’s holiday after staying at the Luabay Hotel in Adeje, Tenerife. So glad we didn’t take any notice of the negative reviews for this hotel, we would have missed out on a great holiday. The hotel is excellent, the staff are very friendly, the food is very good and you can vary your meals in many... More

Just got back from Luabay, never been to Canary Isles before and although Costa Adeje is built up (not what we are used to), where the Luabay is situated is just right - Our room on 6th floor (double bed, many thanks Luabay), was great, our balcony (good size), had backdrop of the wonderful mountains and foreground of tennis courts... More

Just returned from a fantastic week at the Luabay, the staff at this hotel are excellent and that's all of them. Food was fine even if not the greatest choice but no complaints on what was on offer. The room was very clean and was cleaned daily, fresh towles and bottled water. we asked for a lower level room which... More

Checked in PM Fri 4th May for one week duration after a short transfer from airport. Entrance/check-in desk is well set back from the road, but there is a ramp for suitcases. Unfortunately only 1 member of staff to check in about 10 couples, but the clerk coped very well, bless her. Our room was situated on 4th floor &... More

Just returned from one of the best weeks holiday i've had for a long time. Travelled alone and needed a weeks rest and pampering, which i certainly enjoyed at this hotel. Can't wait to go back. Take any of the negative comments made with a pinch of salt. I've stayed in 5 star many times, the Luabay did not disappoint.... More

The reception area certainly has the wow factor. Bright, modern, spacious and clean. The check-in was slow but we were told to have lunch first, so we did not miss a meal, which was thoughtful. The room was cleaned everyday. The maid always left a bottle of water, which is a lovely touch. The heartshaped pool is heated. Plenty of... More