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All 77 Playa de Palma hotels »

Iberostar Royal Cupido

4.0 of 5
Calle Marbella 32, 07610 Playa de Palma, Majorca, Spain
Hotel amenities
Ranked #22 of 77 hotels in Playa de Palma
4.0 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    56
    27
    12
    4
    4
Date Rating
Aksel76
Oslo, Norway
Senior Reviewer
7 reviews
10 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We were a choir of around 30 people visiting Mallorca in April 2011. Our original booking was for another Iberostar hotel, but when we arrived, they had moved us to the Royal Cupido. And what a switch! The location next to the beach and sea, the nice rooms with balconies facing to the sea, their delicious buffets (had both breakfast... More

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pat1252
England
Senior Reviewer
8 reviews
21 helpful votes
3 of 5 stars Reviewed 29 December 2011
6
people found this review helpful

I booked this hotel direct using the Iberostar web site, I thought I would stand a better chance of getting a good room, I paid extra for a Double with Sea View so was really looking forward to our stay, on arrival the guy on the desk was not very happy but seemed to change when he spoke to the... More

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Beatriz421
Tampa, Florida
Reviewer
3 reviews
6 helpful votes
1 of 5 stars Reviewed 18 October 2011
4
people found this review helpful

This hotel was definitely not a four or five star hotel. The staf was very very unfriendly and unwilling to help you out with any questions or concerns. Asked about possible activities and did not provide any guidance. Wifi is not free...! Purchased internet service and was not informed that it wouldn't even work in my own room. I called... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Royal Cupido, responded to this review
28 October 2011

Dear Beatriz, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are sorry to hear that your stay with us did not meet your expectations. We understand that the same property can be valued in a different way by different guests as this is usually rates as “excellent”. At Iberostar we strive... More

Mai_ccs
Madrid, Spain
Senior Reviewer
7 reviews
8 helpful votes
1 of 5 stars Reviewed 22 September 2011
4
people found this review helpful

We chose this hotel because location and the stars, big mistake! We stayed 6 nights halfboard and from the beginning we saw a 2 star hotel, take note of our bad experience: The main disadvantages: - Reception: Reception staff is very unfriendly, null customer attention. (Thay didn't have our reservation with the type of room, and they didn't help us... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Royal Cupido, responded to this review
3 October 2011

Dear Mai, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are sorry to hear that your stay with us did not meet your expectations. With regards to your comment, pleae note that we tried to solve the problem at the moment but as there reported it was booked, we are sorry... More

Jacques D
Ieper (Ypres), Belgium
1 review
1 helpful vote
4 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

Real Iberostar hotel with all needed comfort. We had a 10 days stay in a suite at the 6th floor (2-11 September). Marvellous view at the sea. Spacious modern room with large comfortable bed, shower, bath and separate toilet. Place enough for clothes and other travel objects. Large terrace. Room cleaned every day. Food OK and enough variation. Hotel very... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Royal Cupido, responded to this review
3 October 2011

Dear Jacques, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are delighted that you enjoyed the sea views and all our services. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

Jorge C
Valencia, California
1 review
2 helpful votes
2 of 5 stars Reviewed 9 September 2011
2
people found this review helpful

Stayed at the hotel for 4 nights wed 08/31-sunday 09/04 night and it wasnt a good experience. The room was very small and hardly a sea view as advertised. Internet was not available unless in the hallway of the first floor or down by reception. So why the have seperate fees for the internet if you cant even get it... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Royal Cupido, responded to this review
20 September 2011

Dear Jorge, Thank you for taking the time to share your experience at Iberostar with us. We are sorry to hear that your stay with us did not meet your expectations. At Iberostar we strive to provide a unique experience to each client, therefore your opinion is very important to us. We have taken all appropriate measures to address the... More

SuisseMag
Suisse
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 5 September 2011

This hotel features the best of modernism and taste. Perfect location, in front of seaside (public beach in Spain), all refurbished and renovated in white. Kinsize beds, very comfortable and clean (spotless!) with lovely seaview. Reception and ladies room were very polite and helpful. Breakfast and dinner is varied, good quality and excellent price for value. Forbidden for people below... More

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IberostarHoteles, Online Experience Manager, Iberostar at Iberostar Royal Cupido, responded to this review
12 September 2011

Dear Sir/ Madam, Thank you for taking the time to share your experience at Iberostar with us. We are delighted that you enjoyed the sea views and all our services, especially the food. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

TripCCC
White Rock, Canada
2 reviews
26 helpful votes
4 of 5 stars Reviewed 26 August 2011
2
people found this review helpful

We have stayed at other Iberostar resorts and this one was smaller than we were used to. It was clean, newly reno'd and the location was great. It was on a beautiful stretch of the beach (on the German side) and had a quiet pool area. The food was OK (one buffet only) but my complaint was with the spa.... More

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IberostarHoteles, Online Experience Manager at Iberostar Royal Cupido, responded to this review
2 September 2011

Dear Sir/Madam, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are delighted that you enjoyed all our services, especially the food and the pool. However we are sorry to hear you have these inconveniences with the spa service. At Iberostar we strive to provide a unique experience to each client, therefore... More

Sasha068
Belgrade, Serbia
1 review
4 helpful votes
5 of 5 stars Reviewed 26 July 2011
4
people found this review helpful

This hotel was really amazing. Hotel is just renovated, very contemporary but also functional. It has very nice pool and offers direct access to the beach (sunbeds on the beach are not part of hotel service), but hotel has their own beds near the pool. Hotel also has amazing lounge bar with not expensive cocktails. Rooms are cleaned every day... More

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IberostarHoteles, Online Experience Manager at Iberostar Royal Cupido, responded to this review
28 July 2011

Dear Sasha, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are delighted that you enjoyed all our services and felt so well attended to by our staff. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

8217
Dublin, Ireland
Reviewer
4 reviews
7 helpful votes
5 of 5 stars Reviewed 20 July 2011
5
people found this review helpful

Just home from a week in this hotel, Julian on the front desk was excellent and even delivered a bottle of Champagne to our room when I mentioned to him I was celebrating my wedding anniversary. Really thoughtful. The hotel staff were very professional and very helpful. I had 2 treatments in the spa which were really lovely. The hotel... More

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IberostarHoteles, Online Experience Manager at Iberostar Royal Cupido, responded to this review
28 July 2011

Dear Madam, Thank you for taking the time to share your experience at Iberostar Royal Cupido with us. We are delighted that you enjoyed all our services and felt so well attended to by our staff. We assure you that we will continue working to improve your next experience with us. Yours sincerely, Online Experience Manager, Iberostar More

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Iberostar Royal Cupido Also Known As

  • Iberostar Playa De Palma
  • Iberostar Hotel Royal Cupido
Address: Calle Marbella 32, 07610 Playa de Palma, Majorca, Spain

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