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Las Costas

4.0 of 5
Av del las Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
Hotel amenities
Las Costas
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284 reviews from our community

Traveller rating
    165
    91
    20
    4
    4
See reviews for
Families
57
 
Couples
135
 
Solo
1
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Didcot, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 14 April 2013

We stayed there for 10 nights in April with our 2 kids (10 y.o. and 2.5 y.o). The room was very noisy - near the reception and above the entertainment hall and with a poor air conditioning system the quality of our sleep was far from being good. Artificial fruit juices with loads of added sugar at breakfast and waiters... More

Was this review helpful? Yes 2
ManagerLasCostas, Gerente at Las Costas, responded to this review
25 April 2013

Dear Sir / Madam; Thank you for choosing our hotel for your holidays in Lanzarote. We are very sorry to have failed to get your expectations. We see with great disappointment that definitely you did not like our hotel. We work hard to make things well and that our clients enyoy and feel happy in our hotel, but unfortunately that... More

glasgow
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 13 April 2013

Just back from a week at Las Costas with my husband and 11 year old daughter. The hotel itself is lovely and the rooms are really good. We had a 2 bedroom apartment with sea view and sunshine all day on the terrace. Reception staff are really helpful and friendly however the dining room staff were not so good. The... More

Was this review helpful? Yes 1
See 2 more reviews by walzo for Puerto Del Carmen
ManagerLasCostas, Gerente at Las Costas, responded to this review
25 April 2013

Dear Sir / Madam Thank you for choosing our hotel for your holiday in Lanzarote. Although we see that you have had some problems, we see that in general you anyoy your stay in our hotel; It makes us happy . We try to control that our guest do not reserve the hammocks; We almost get it, but sometimes it... More

Northern England
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 12 April 2013

My wife and I stayed for 11 nights at the Las Costas, from 31st March to 11th April. We booked the hotel directly as we prefer to fly with Jet2 but this hotel is not on their holiday list and we liked the look of it. My wife is disabled so we requested a walk in shower and they sent... More

Was this review helpful? Yes 1
Leeds
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2013

We have just come back from another great week at Las Costas. We had a superior room this time. It was just as spacious as the Suite we had previously. The only difference being that the suite had a front entrance and a secluded balcony. The staff were friendly from the cleaners to the waiters and receptionists. Breakfast has variety... More

Was this review helpful? Yes 1
Coventry, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 April 2013

We have just returned from a 5 day getaway to sunny Lanzarote. My husband, my three year old daughter and I thoroughly enjoyed our stay and we would recommend it. The hotel staff were really friendly. We stayed half board and found the food selection different and nice each day and evening! We didn't bother going anywhere else! The entertainment... More

Was this review helpful? Yes 2
ManagerLasCostas, Gerente at Las Costas, responded to this review
10 April 2013

Dear Sir / Madam; thank you very much for your comments about your stay in our hotel. It is great and we feel satisfied to see that you have enjoyed your stay with us . We hope to welcome you back in our hotel in the near future. Sunny regards from our entire LAS COSTAS TEAM More

Dublin, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 22 March 2013

Beautiful reception and pool area. Friendly efficient staff. Very clean. Located on the beach and cycle track.Breakfast buffet was excellent. We dined there only one night but like most hotel restaurants in Lanzarote it was to bright and lacked atmosphere.But it was such good value you can easily overlook this minor complaint. I will definitely return.

Was this review helpful? Yes 2
ManagerLasCostas, Director General at Las Costas, responded to this review
28 March 2013

Dear Las Costas guests, thank you very much for your comment about our hotel Las Costas. It is very nice to sea that you have had an enjoyable holiday with us and we hope to welcoming you back in the near future. Sunny regards from our entire LAS COSTAS TEAM More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 March 2013

I have stayed at Las Costa s 6 times now , twice at new year, twice in the summer months and last year in October. we found this hotel the year it was turned into a hotel as it used to be apartments, and not very good ones from what people say .i love that the staff remember us each... More

Was this review helpful? Yes 1
ManagerLasCostas, Director General at Las Costas, responded to this review
28 March 2013

Dear Hotel Las Costas guests, thank you very much for your comments you made at Tripadvisor. It is nice to see, that even our repeating guests are taking the time to put down the experiences they made at our hotel. We are very happy that you have had several enjoyable holidays with us and that our staff is making a... More

Dublin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 25 February 2013

Starting with the negative - rooms at Las Costas are very spacious although basic. Black wodden furniture was very Ikea, it was marked and worn and felt more like a standard apartment than a hotel room. Were bit dissapointed with outside area, again although very spacious, was more of an entrance area than a terrace/balcony. Bottle of sparkling wine in... More

Was this review helpful? Yes 4
ManagerLasCostas, Gerente at Las Costas, responded to this review
27 February 2013

Dear Sir / Madam; Firstly we would like to thank you to have choosen our hotel for your holidays in Lanzarote. We have to say very very sorry for the inconvenient you found in our hotel. We do the best to make all our guest happy and satisfied, but we do not always get it. We would like to say... More

Mountain Ash
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 13 February 2013

When we arrived it could not have started better,reception staff first class,in our room within 10 minutes.but what a disappointment.We paid for a superior room with a sea view,well we had it on tiptoes looking through the trees.i went back to reception but was informed the hotel was full and could not change for 3 days,which we did,but again this... More

Was this review helpful? Yes 2
ManagerLasCostas, Gerente at Las Costas, responded to this review
15 February 2013

Dear Sir/Madam, Thank you to have chosen our hotel for your holidays in Lanzarote. We are very sorry to hear from you that your are not very satisfied of your stay in our hotel. We do our best and work hard to make all our customers an enyoyable, quiet and happy stay. Unfortunately that not always hapen and somenthing does... More

Scotland
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 31 January 2013

Hi Arrived at the Las Costas to be told they had upgraded the room free of charge, very much appreciated and landed with a Junior Suite with Sea View, very nice. The Hotel is lovely and looks better in real life than the pictures which dont do it justice. The common areas are spotelss and staff are very friendly. Food... More

Was this review helpful? Yes 3
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Additional Information about Las Costas

Also Known As:
Las Costas Hotel Puerto Del Carmen
Las Costas Hotel
Las Costas Lanzarote/Puerto Del Carmen
Address: Av del las Playas 88, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Amenities:
Business Centre Fitness Centre Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Puerto Del Carmen
#6 Family Hotels in Puerto Del Carmen
Price range (per night): INR6,273 - 10,125
Hotel Class:4 star (4*)
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