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All 4 Zaventem hotels »

Sheraton Brussels Airport Hotel

4.0 of 5
Brussels National Airport, Zaventem 1930, Belgium
Hotel amenities
Ranked #1 of 4 hotels in Zaventem
3.5 of 5 stars 238 Reviews
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238 reviews from our community

What travellers say about this hotel
  • Early morning flight(5)
  • Good night sleep(4)
  • Early flight(3)
  • Smoking room(3)
  • Short walk(3)
  • Very good(3)
  • Very nice(3)
Traveller rating
    46
    94
    61
    29
    8
Only show reviews for Family (19) | Couples (49) | Business (97)
Date Rating
ymff
Fort Worth
Senior Contributor
30 reviews
26 helpful votes
4 of 5 stars Reviewed 3 February 2012

Getting to Hotel: From BRU terminal it was a short walk across street into hotel lobby. Location: Located a very short distance from airport terminal. Check-In: Reception was busy handling phone calls and other check-ins so I had to wait. After a few minutes Nicola started my check-in. There was some problem with the way the room was booked but... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
6 February 2012

Dear Guest, Thanks for sharing your comments, we look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

sunflowersbythesea
Belgium
Senior Reviewer
9 reviews
11 helpful votes
4 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

We stayed here in December with our baby daughter the night before a very early flight. The baby cot was entirely made up and waiting for us in our room upon for arrival which we were grateful for. The staff was very helpful and kept our car in safe, convenient keeping for the week thanks to their interesting park and... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
30 January 2012

Dear Guest, Thank you for sharing your feedback. We are happy to read that you enjoyed your stay in our property and look forward to welcoming you back with us soon. Best regards, Ingrid Roekens Hotel Manager More

prabhash_sharma
New Delhi, India
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 25 January 2012

Stayed their for a night as I had a connecting flight next morning. This is the best thing you can have as the Hotel is right there as you come out of the Airport (just have to cross the road). The Hotel also provides the flight status on its television. More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, We are happy to read that you appreciated our product and services and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

rcajun
dallas
Senior Reviewer
10 reviews
4 helpful votes
5 of 5 stars Reviewed 20 January 2012

I am very confused by some of the other negative reviews. We stayed here one night as we had an early flight. IT was the last day of a long driving trip thru Europe. The hotel could not have been better. The room was great. The location is excellant and the service was wonderful. All of the staff were very... More

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Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, Thank you for sharing your comments. We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

Ramonita007
Dublin, Ireland
Reviewer
3 reviews
2 helpful votes
2 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Hi there! I just came back, and still feel so exhausted, I stayed last night at the Sheraton Apt Bru and had no rest. I was booked the room by the airline as my flight had been cancelled. So obviously we got the cheapest room possible. But my one was sooo noisy, Oh my god. It was directly behind the... More

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Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, Thank you for sharing your comments with us. We duly noted your remarks and will follow-up with the departments concerned. I am sorry to read that the noise prevented you from having a good night sleep and that our restaurant was closed because of works during your stay. Please accept our apologies for the inconvenience caused. We hope... More

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svoloch
Antwerp, Belgium
Senior Reviewer
10 reviews
6 helpful votes
4 of 5 stars Reviewed 3 January 2012

The location is this hotel's main asset. Airline check-in desks are just across the road, so no need to wait for an airport shuttle connection. Noise doesn't seem to be an issue; sound insulation in the rooms seems to be very good. I stayed at this hotel the night before an early flight so it was very convenient for me.... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, Thank you for sharing your comments regarding your recent stay with us. We are happy to inform you that all our guest rooms and corridors will be refurbished this year. In the Link@Sheraton in the lobby of the hotel, and in all public areas, you have unlimited free WiFi access. Also all residing guests have free internet access... More

stadenaar
haacht
Senior Contributor
24 reviews
30 helpful votes
5 of 5 stars Reviewed 2 January 2012

Though we live at 18km from the airport, being there at 4am on a Sunday gives some problems and a car park or taxi would have cost more or less the price of a night at the Sheraton. We still had to get up at 3.30 but we only had to cross the street to be punctually present at the... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, We are happy to read that you enjoyed your stay and look forward to welcoming you back with us soon. Kind regards, Ingrid Roekens Hotel Manager More

Yogendrasinghchandel
2 reviews
6 helpful votes
2 of 5 stars Reviewed 29 December 2011
1
person found this review helpful

Hi guys, I stayed in shereton Brussels airport from 21st to 24th dec 2011. I went there just because I always find shereton safe and comfortable place around the globe. But this time I only got disappointment from service to food and staff to the trust I had. Service was not up to date how it should be, food had... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, We are sorry to read that your recent stay was disappointing, we apologise for any inconvenience caused and will do a thorough follow-up with the departments concerned. Best regards, Ingrid Roekens Hotel Manager More

RamuneLithuania
Lithuania
Senior Reviewer
7 reviews
1 helpful vote
2 of 5 stars Reviewed 29 December 2011

The only one advantage of this hotel is its location just in front of the entrance to the airport. So it takes only five minutes to get to check-in, which is really important, when your plane departs early in the morning. However, that's all good things about this hotel. I stayed for one night before my early flight. In the... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, We are sorry to read about the problems you experienced during your recent stay and would like to offer our apologies for the inconvenience caused. For your information, all our guest rooms and corridors will be refurbished this year. All residing guests have free internet access available in the Link@Sheraton in the lobby, and unlimited free WiFi access... More

peterp_belgium
oostende
Senior Contributor
21 reviews
6 helpful votes
3 of 5 stars Reviewed 21 December 2011

I sometimes stay here when I have a really early flight out of Brussels Airport. The room price changes daily and varies between approx. €100 to €161. This does not include breakfast or Internet (€15/24h). I had a meal in my room (starter, main course, dessert) which cost me €50 which I found way overpriced for what I got. The... More

Was this review helpful? Yes
Ingrid Roekens, General Manager at Sheraton Brussels Airport Hotel, responded to this review
26 January 2012

Dear Guest, Thank you for sharing your feedback. We are sorry to read that your stay did not meet your expectations and have duly noted your remarks for follow-up with the departments concerned. We hope nevertheless we will still have the pleasure of welcoming you back soon. Kind regards, Ingrid Roekens Hotel Manager More

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Sheraton Brussels Airport Hotel Also Known As

  • Sheraton Zaventem
  • Zaventem Sheraton
Address: Brussels National Airport, Zaventem 1930, Belgium

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Sheraton Brussels Airport Hotel
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