Pros: Rich ambience, nice wall colors, filling complimentary breakfast Cons: Could have benefited from treating all guests equally More

The staff of United 21 - Thane are big liers, they always dishonor thier words and commitments, and then if anyone argues with them they straight away asks "whether the committment is in writing"......... had a very bad experience with then Not once but twice..... More

The hotel is located off the Eastern Express Way and easily reachable.the surroundings are pretty ok, but the views from the conference rooms are quite refreshing, esp as this is monsoon season. The hotel is good for business visitors who have business in this part of town. More

I choose this hotel as it was very near to the place where I had meetings. My room was upgraded. Breakfast & food was great. Overall stay was excellent. Only negative was lot of sound of traffic in the morning & chargeable internet (which is normally free now a days). More

its situated in a nice locality. Excellent servicess found with good smart staff members. I always go this hotel only whenever i am at Thane. using this services since last 3 years. i always suggest to my company to have this hotel at thane. More

My stay was for 2 days. Rooms are spacious,food is excellent but need to work more on their service More

This was my 1st time and I was thoroughly disappointed. The lobby is large and "lavish", but service is junk. THere was loud music (wall shaking variety) playing all night, and Manager did noting. I called repeatedly, but met with lies ("give us 5 minutes") and no action. Finally, I requested to be connected to Thane Police Station, but they... More