The grounds are nice but the hotel is dated. Service is slow and the food and drinks are expensive. The Jerk Shack is very good and well priced. Wish it was open for dinner. More

We stayed for a week in mid February. This hotel is really very nice! Pretty surroundings, views of the ocean every way you turn, comfortable and clean rooms. Club level adds nice creature comforts all day long. This is a great place for foodies, golfers, sun bathers, pool lovers. This is Not a beach lovers paradise-beach is small, rocky, not... More

We have three kids ages 3,5 and 7. We got a one bedroom suite and a connecting room with two queen beds,this was the perfect sleeping arrangement. We did the meal plan and had no complaints at all. There are many things to do here. It's only 10 minutes from the montego bay airport. Just three hours and a half... More

What I liked: A. I was in Jamaica B. The tour of the Rose Hall great house C. The Chukka ATV Tour D. The hotel room. Bed was comfortable. Bathroom was roomy. E. The White Witch golf course What I didn't like: A. The beach was rocky (bring water shoes) B. The service was slooooow C. The WIFI was poor... More

Transferred to The Ritz after a disappointing 4 days elsewhere. As they say, you can NEVER go wrong with the Ritz. The minute we got there we were treated like we were the most important people staying there. The staff call you by name, always have a smile on their face, and always find a way to grant any reasonable... More

This was our first trip to Jamaica. We loved our very relaxing vacation. This Resort had the most incredibly helpful staff who genuinely went overboard to help and make things comfortable. The dissatisfaction we had was that the Resort was overrun and overbooked during the Winter Holidays at end-December. It was a horror show. People packed like sardines with limited... More

Stayed here for 8 nights in March, and unfortunately could not fall in love with it. It is a beautiful property and the staff was pleasant. Disappointed that they do not assist more in airport transport, considering it is only 15 min.from the hotel the Ritz's recommended provider charges $20 per prs each way (so $60 for a family of... More

Our flight was csncelled and after waiting for almost 6 hrs at the airport (we did arrive at 915 for a 12:40 pm flight, the plane had mechanical issues and we were all escorted to the hotel. Its well manicueed lawns and sprawling space compliments this luxurious hotel. We dropped off our bags and walked the path along the ocean... More

The Hotel is wonderful with great staff. The only drawback is that it has no night entertainment. Incidentally, the best entertainment we got was when we went out and surprisingly saw a member of staff playing music and singing for patrons. He was brilliant and we remember seeing him by the pool. He said hi to us at the karapke... More