The place is more like a cheap hotel then a Ritz. Some of the attitude on the staff was ridiculous. I just don't understand how you pay for good service and get horrible service. The other issue is the hotel is a monstrosity and the beach and the pool is the size of a pea. Do yourself a favor, save... more

I thought I had booked myself a vacation at the Jersey shore with food that probably was a step DOWN from Denny's. I don't understand what everyone is complaining about, truly. The hotel was lovely, I enjoyed being greated with champagne when I arrived, the staff was beyond friendly, each staff member that I even had a passing interaction with... more

I just returned from a 15-night stay at the Rose Hall Ritz. Our stay was from July 14-29. This was my second stay at this resort. It was myself, my wife, and 11-year old daughter. My last stay was over three years ago. We were on the partially-inclusive Escape to Luxury (ETL) plan – which I recommend. At check-in, the... more

My wife and I have visited this property 5 times, with the most recent stay (July 23-28) being the worst. I do understand that things change, however, this property is no longer a 5 diamond property. The all-inclusive plan is hardly inclusive. We had grown accustomed to having unlimited options for food and drink, currently you have only 3 to... more

Ritz all-inclusive was a rip off. They square off foods you can order or pay for entrees on the menu with a 20% discount on over inflated prices. They do the same for liquor (which had the same prices as their escape to luxury package). They only had one restaurant open during any meal time (except dinner when two were... more

I am still at the Ritz as I type this, and I cannot express enough disappointment to suffice this review. If you have traveled here before on the all-inclusive plan, expect nothing more than the WORST. The AI plan now includes basically nothing (no more White Witch or Jasmine, only about four options on the menu at both Horizon and... more

I had a really good stay at the Ritz-Carlton. I was well looked after and found every member of staff to be friendly and polite, quite a few even went to the trouble of remembering me by name. I had a bed & breakfast package. I had the buffet breakfast each morning & was spoiled for choice, so I have... more

Things I loved: proximity to the beach Things that could be improved: the food was too expensive - if you want three meals a day and plan to drink alcohol, buy the meal plan. At that time I went, it was around $125 per person, per day. There are not many options within walking distance of the hotel... more

My wife and I booked the all inclusive package at the Ritz because the price was just irresistible. We figured we couldn't go wrong. But I have to say we were pretty disappointed. The rooms and the hotel itself are great. We've stayed in other Ritz Carltons before and this one is comparable as far as cleanliness, etc. The service... more