All the problems in the room were attributed to being a Heritage hotel even thought the certificate expired 12 years ago. The rooms were cold, draughty, dirty, noisy and unsafe. Huge spiders in the bathroom so don't go if you don't like them! More

Stayed in this hotel during our trip in late 2006 (though selected March 2011 as prior dates not available). It was booked through my friend and was disappointed with the location and service. To reach the hotel, you have to do a circus as it is a steep climb-up. Secondly, rooms are not upto the mark. Would not recommend this... More

Property is very old and is not even maintained well.Furniture is very old and creaky.If you touch any part of the furniture it falls apart . The dining room is the coldest place with no proper heating. Food was ok but wasnt hot as per the weather .This forced me to change the hotel as I wasn't getting my money's... More

One of the worst places to stay in Nainital. It is marketed as a Heritage Place. But, hello please read further that it was a YWCA - (Young Womans Christian Association) HOSTEL not a palace. Service is Crappy - So is the Food - And the rooms are miniscule. In one room they have a wall covered with flowers. The... More

hotel location is very good, staff is good, foods are also very nice bur hotels rooms are terrible. hotels rooms has wooden flooring which disturbed a lot. rooms are very small and the furniture is very old. rooms are sufficient for a couple if you are planning to go with children then drop the idea. More

I wnet for a holiday with family and booked my hotel through Make My Trip,they confirmed Naini retreat but late on forced us to stay in this hotel citing problems in booking in Naini retreat.this is a antique hotel ,actually a palace converted into hotel.though there was a initial dissappointment after looking the rooms but the hotel staff made up... More

Thank you so much for showing such a warm hospitality towards all of us .. I cheked in on 1st May at Chevron Nanital with my wife and 2 yr daughter .. rooms are clean though preety old constructed .. resort staff is nice and helpful .. Location is Mind Blowing .. they offered taxi everytime we need to go... More

Chevron Hotel is an excellent stay option at Nainital. Its not the recent Concrete and Glass Hotels you see now at Hill Stations. It is alomost British Style and has an excellent Buffet for Kunch and Dinner. Importanly Service is good and they deliver all what they claim when you book. More

We had first checked into Chevron Kausani. After a 14 hour drive from Delhi, we end up reaching a place where we spent the first 2 hours running behind the staff to get the room cleaned (right from changing bed sheets getting the area outside the room washed), towels changed, intercom working). The staff though was co-operatove after getting a... More