We arrived back today after 1 week at the prestige. We had a ground floor room & had a sea view, even though we didn't pay for it. Hotel is literally a stones throw from the ocean & in all areas is pretty breath taking views. All 52 suites are situated around the pool, main restaurant, well maintained lawns &... More

The hotel is located on a beautiful cape and enjoys views of the nearby Isla del Aire. Facilities are also nice. However, the service level is not 5-star. In fact, the hotel clearly is understaffed (although the few employees around always were very attentive), i.e. expect to wait for over an hour when having lunch at the pool bar. Oh,... More

My husband and I travelled with our 2 year old to this hotel for a week’s stay and overall really enjoyed our stay here. Accommodation The accommodation is made up of a lounge / dining area with kitchen area (in a cupboard effectively) and a separate double bedroom with good-sized ensuite (shower and separate spa bath). There is another separate... More

No pen and paper in the room to write comments...is this a planned thing?? The rooms are very dated, the bathroom furniture and dates of the other furniture are only one step away from avocado! The average cost of a sandwich and a drink  for two by the pool bar is €31 If you wish to join the throng and... More

Great place overall,stunning scenery,beach pretty but quite small.Would recommend beach restaurants for the grilled sea bass...Yummy !! Fantastic for families, not many couples on board though.Top pool ( north ) for sunbathing a must ,a bit quieter than the south pool and no dj.I do think they should only allow inflatables in the bottom pool, we were talking full on... More

Why take the chance? We arrived to have them tell us that one of our three rooms would not be available due to "overbooking". They did not apologize only suggesting the two of the rooms combine. It was ridiculous given that they took deposits for all the rooms and we had guests coming from the US. On reading other reviews,... More

make sure you stay in the prestige part and not the all inclusive part of the hotel. the prestige part has its own pool and more importantly its own restaurant where fine quality meats are cooked to order. More

I stayed at The Insotel Punta Prima for 10 days. The layout of the hotel is fantastic the location is stunning although the resort of Punta Prima is not that nice. The rooms are slightly dated however they are extremely clean and well kept. Our son who is 11 did not like the kids club and was only interested the... More

The hotel is well set up for toddlers, lots of open space, buffet style restaurant, swings and slides and planty of pools at both the prestige and the sister hotel. We had a ground floor suite (requested) so that we were able to sunbathe outside when our little boy had his afternoon nap. We also utilised the living room by... More