Our overall experince was good here, right in the middle of city opposite the ropeway. From inside it was very warm and cozy, hotel staff was very good and always available. Food was good. The hotel's interiors were beautiful. Reception was on the first floor, and there were decorative paintings on the walls depicting Buddhist touch. We only stayed here... More

Date;3 jun 2010. We opted for this room based on ratings and reviews(photo graphs) on the tripadvisor. We were greeted well at reception, and we were transferred to our rooms quite rapidly. rooms were really good.Clean. comfortable awesome scenery from the window. Toilets needs little bit of make over, though they were quite neat and clean. most striking feature of... More

Stayed in the topmost room having a big personal verandah outside the room which made the stay all the more pleasurable and comfortable. The food, service and behaviour of staff is excellent. would like to go there again. More

From the day I first called the manager to the moment he saw us off as we left for next destination, the warmth and care was amazing. I chose Hotel New Castle as my first hotel for stay as I began my honeymoon. We booked a Deluxe Suite which was nice and cozy. I had asked the manager for a... More

Jyothi, self and two children of us had been on a north east sojourn in Apr 2007. The first place we visited was Gangtok and we chose to stay at Hotel New Castle. When we reached the hotel it appeared as a small and not so attractive place from the outside. The reception is in the first floor and as... More

The hotel came with a package tour that we booked. We had already been to Darjeeling before visiting gangtok and our expectations of getting a peaceful place with less population had gone down. But Gangtok and this hotel delivered! As soon as we entered the city, we could see the hotel bang on the highway, a modestly sized and old... More

New Castle has big royal rooms with all facilities. Located right in front of Rope way. Strictly vegetarian families can have problem with Restaurant (Porky). More