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All 11 Los Cristianos hotels »

Spring Arona Gran Hotel

4.0 of 5
Avda Juan Carlos I, 38, 38650 Los Cristianos, Tenerife, Spain
Hotel amenities
Ranked #1 of 11 hotels in Los Cristianos
4.5 of 5 stars 755 Reviews
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755 reviews from our community

What travellers say about this hotel
  • Very good(48)
  • Pool area(42)
  • Evening entertainment(19)
  • Sea view(17)
  • Half board(15)
  • Dining room(12)
  • Sun bed(10)
  • Friendly and helpful(9)
  • Spotlessly clean(7)
  • Flat screen TV(6)
Traveller rating
    429
    223
    64
    29
    10
Only show reviews for Family (115) | Couples (490) | Business (3)
Date Rating
Salamanders
Morecambe
2 reviews
4 helpful votes
3 of 5 stars Reviewed 29 January 2012
4
people found this review helpful

My wife and I have taken our holidays with the Spring Hoteles group, in Tenerife, some eight times, staying at all their hotels and the Arona Gran in Los Cristianos in November, 2011. We have thoroughly enjoyed our holidays – prior to 2011 - and have never had a need to complain and have recommending the Spring Hoteles group of... More

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Cathygh
Hampshire
2 reviews
4 helpful votes
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

We enjoyed our time here, but hadn't realised we were going to be one of the youngest couples( we are in our 50s) by about 20 years. The choice of food was very good but usually the hot food was cold. I usually stuck to the food being freshly cooked in the restaurant. I was impressed by the quality of... More

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billanderson43
scotland
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 23 January 2012

once again i would like to thank all the staff from the housemaids up to the hotel director for a lovely holiday, only mared by the children off the owners who where rude to the staff who where only doing their job [ example, as one child put it to one off the staff i quote, are you mad do... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
3 February 2012

Dear Sir Thank you so much for taking the time to write your review at our Hotel. We are very sorry to hear your holiday was marred by some loud and rude children.We are now taking every possible measure to prevent such instances from recurring and to keep the high standard and service that have given us the good reputation... More

Ian_Tomes
Somerset, England
Senior Contributor
29 reviews
22 helpful votes
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

Our third visit to this hotel (second week of January), the last being exactly two years ago for my 70th Birthday. This time it was to celebrate my 72nd! Overall the hotel has maintained its very high standards. We believe it is due 'refurbishment' this year, but to be honest we could not see anything that needs refurbishment. I do... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
3 February 2012

Dear Sir Thank you so much for taking the time to write such a kind review on your third stay at our Hotel. We are very sorry to hear about the mistake with the name on your booking, and are pleased that everything was sorted out and you could be allocated to the correct room straight away We are now... More

Robinwirral
Wirral, England
Contributor
17 reviews
16 helpful votes
5 of 5 stars Reviewed 21 January 2012
5
people found this review helpful

This hotel has so many attributes which are hard to criticise, as the food is of a very high quality and in such abundance that it would be hard not to find something to your taste. The pool snack bar also serves tasty food at reasonable prices, so we found it unnecessary to eat out of the hotel. The bedrooms... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
3 February 2012

Dear Sir/ Madam Thank you so much for taking the time to write such an extensive and kind review on your stay at our Hotel. As you mention, being such a large hotel with so many facilities, all the information cannot be given by the reception upon arrival. For this reason there is a folder in your room where you... More

reayb
Perthshire, Scotland UK
Senior Reviewer
7 reviews
27 helpful votes
5 of 5 stars Reviewed 21 January 2012
4
people found this review helpful

This was our second visit to the Arona Gran, and it was every bit as good as we remembered. The hotel has a beautiful marble lobby, with plants cascading from all the floors above the indoor atrium, a grand staircase and chandelier. The rooms are spacious, spotlessly clean and comfortable, very quiet, with effective air con, a safe, fridge, balcony... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
1 February 2012

Dear Madam Thank you so much for taking the time to write such a kind review on your stay at our Hotel. We are delighted to hear that you have come for a second time, and it was still as good as you remembered. We thank you for your lovely words on our polite and helpful staff. We look forward... More

Geebee9999
Warwickshire
Senior Reviewer
6 reviews
18 helpful votes
3 of 5 stars Reviewed 20 January 2012
6
people found this review helpful

We booked into the Arona Gran in Los Cristianos for a week of sunshine and sea air with Thomson's via the internet We delayed our departure waiting for a sea view room to become available and paid the supplement to secure the room. On arrival we were greeted very courteously by the hotel staff and allocated a room on the... More

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joerid
warrington
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012
4
people found this review helpful

We paid extra for a sea-view and were appalled to find that we had hardly any sea-view and no sun at all on our balcony. This was especially annoying as the 'limited' view rooms saw much more of the sea and sun. We complained but it took us until half way through our week to get a move. That room... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
1 February 2012

Dear Sir, Thank you so much for taking the time to write your review. First of all we would like to thank you very much for sharing with us your disappointment with your room for not having sun in your balcony. I am pleased to hear that your rooms was changed and that you were happier with it. We thank... More

Lydie M
Louth, United Kingdom
1 review
5 helpful votes
3 of 5 stars Reviewed 18 January 2012
5
people found this review helpful

Having stayed at the hotel over the New Year period it was very disappointing that we were unable to extend our room particularly as we had booked a sea view room and called the hotel a week in advance to be sure to get this room ! When we arrived in the late afternoon we were told that the only... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
25 January 2012

Dear Madam, First of all I would like to thank you very much for sharing with us your disappointment. We are very sorry to hear about the inconveniences you experienced and to know that the room you were allocated during your recent stay with us was not up to your expectations. We understand this was a major disappointment. Nevertheless, as... More

ErikaZonhoven
Zonhoven
Reviewer
3 reviews
6 helpful votes
4 of 5 stars Reviewed 18 January 2012
6
people found this review helpful

We spent a week at the hotel in January. Very friendly staff and the food is excellent. Most hotel guests are elderly people but it doesn't matter, because the hotel is very spacious. There is no beach in front of the hotel, but if you walk some hundred metres you'll find the beach. There are lots of English pubs. I... More

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Spring Hoteles, Community Manager at Spring Arona Gran Hotel, responded to this review
25 January 2012

Dear Madam, Thank you so much for taking the time to write such a kind review. We are delighted to hear that had an enjoyable stay .We thank you for your lovely words on our friendly staff. As you mention, there are hardly any tapas bars around the hotel, as this is a tradiction mostly form mainland Spain. But should... More

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Spring Arona Gran Hotel Also Known As

  • Hotel Arona Gran
  • Arona Gran Los Cristianos
  • Arona Gran
  • Arona Gran Hotel Tenerife
  • Arona Gran Hotel
  • Arona Gran Tenerife
Address: Avda Juan Carlos I, 38, 38650 Los Cristianos, Tenerife, Spain

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Spring Arona Gran Hotel
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