6th or 7th visit to this superb hotel. 11 to 18th May, found us in a very quiet Tenerife south airport, we found little had changed at the Arona Gran Hotel except that it seems to have 'fallen out' with Thomas Cook. We booked direct with the hotel and enjoyed all the benefits of doing so - find out what... More

My boyfriend and I stayed at the Arona Gran Hotel in Los cristianos, during easter last year. I honestly cannot fault this hotel. We had read a few bad reviews before we went and i remember us saying to each other half way through the holiday "how on earth could anyone give this place a bad review." The official rating... More

Just returned from our first visit to the Arona Gran.We have stayed a number of times at the sister hotels - Volcano and Bitacora - but our opinion is the Arona is the best of the three. The hotel itself the grounds, particularly the pool area , service and staff are first class. The only down side is its location... More

We stayed here 16 to 30 March, together with our daughter and grandson Alfie (20 months old). Firstly, I cannot understand why people criticise the staff, they were brilliant and everyone spoke to Alfie on a daily basis. Stefanie greeted him daily and Juan Pedro in the dining room was wonderful with him. Some points to note Rooms - ours... More

This was our first visit to this hotel in 12 years. The hotel is still as clean and immaculate as it was then. But the service was atrocious, gone was the smiling faces of the waiters and bar staff, people trying joking with them but no sense of humour came back,even little dialogue. We always thought of service with a... More

Just returned from our first visit to Arona Gran. Had a lovely room (644), excellent view, but unfortunately air conditioning did not work. Complained twice but nothing fixed so slept with patio doors open ... which was nice. Food was good, always plenty and always hot. Could have done with some info about how things worked in the restaurant on... More

another break in may 2012 and as usual reception staff great, no problem signing in helped to our room quick and efficiently,lovely view over the bay and sea, then down to the pool for a bite to eat, dinning hall has still a great variety of food, and the rooms are cleaned and changed daily, sorry to see the shooting... More

We have been to the Arona Gran several times, and will certainly be going back. Rooms are a good size, it is very clean and the variety of food in the restaurant is excellent. Although it is not situated by a sandy beach, it is only a ten minute walk to the Los Christianos beach, and a small walk across... More

We booked this late through Thompson and got a great deal so expectations were moderate but I am pleased to say we were very pleasantly surprised. Welcome glass of fizz, friendly staff, great food, nice rooms etc. pool area is well done but slightly crowded, that said the staff are good at shifting towels off the sun beds (they place... More