just came back from this hotel looked great, good location ,brill weather .however got put in ground floor disabled access room .As we are two fit middle aged people found this unsuitable due to bathroom facilities for wheelchair users as we are both six foot tall having to sit down to have a shower was a new experience .Got moved... More

Hotel is currently being refurbished.We booked half board with Thomas Cook,we were not told of the ongoing work.(May 2012),looks to be finished in a few months. Otherwise food ,entertainment was good.Footy on televisionseems to rule in the entertainment room though,a Chinese acrobatic act had to wait more than 30 mins because the footy went into extra time!! Problem with sun... More

We just returned from a week in Los Cristianos, Tenerife. First time we were at a H10 hotel, before we had Riu Hotels and Iberostar Hotels. If all of the hotels belonging to H10 are of the same quality, we will definitely book in one of their hotels in the future. The people at the reception desk and all of... More

Great hotel the food is fantastic and the room was lovely with a great seaview I really cannot find anything bad to say The staff arw warm and friendly great service I would deffinatly return was in a quiet part of Los Christanos and No children This hotel has very high stantards More

I have just come back from Los Christanos, had 10 days there early April 2012. This hotel is situated in the quiet area of Los Christanos, which was away from the centre, on the sea front which suited my idea of a holiday. It is now an adults only hotel so no children over Easter which I appreciated very much.... More

Booked through thomas cook choose hotel because of location and 4 stars . Was pleased with the hotel decor check in and hotel room was fine for a 4 star . Downside was balcony although balcony furniture was modern the chairs were not that comy and the small table could only hold 2 cups or glasses . we like to... More

Stayed in September 2011 for 7 nights,although this is not the1st time we have visited this Hotel, it is as Big Sur (previously Oasis Moreque).I booked a suite and was thrilled when we arrived, to find the upgrade to the hotel had been carried out to the highest of standards.The room was huge,with a four poster bed & large flat... More

Stayed here for a few nights after staying at the H10 gran tinerife, I wanted a child free hotel. I upgraded my room to a suite which was stunning and had lovely views. However I do not feel I can rate this hotel highly because of the food. Please see my review of the other adult gran tinerife hotel. For... More

We have just returned from a weeks holiday at the Big Sur. From the moment we arrived we received super service from all areas. Our check in was very efficient and within 10 minutes of arriving we were sat on our balcony looking at the superb view [ Room 712] The reception area is very cool and stylish with beautiful... More