Being a member of the H10 Club, we booked directly with them 4months before we were due to travel and requested and paid extra for a sea view room. One week before travelling we received confirmation of our booking, which was fine but on arrival we were allocated a room which can only be described as a dungeon with a... More

A very nice hotel with a friendly staff. The hotel is very close to the sea with a very nice beach. More

This is our second time at this hotel. The location is wonderful and the local beaches are beautiful.We returned because we really enjoyed our time there 9 years ago. The hotel is very good with good amenities and we again enjoyed our stay this time. The restaurant provides good quality food.Overall there is a somewhat lack of atmosphere and the... More

Fantastic hotel. Food outstanding, bedrooms clean and tidy, poolside immaculate and excellent pool. Staff very friendly ad welcoming. All inclusive ok not a big fan to be honest but it did not matter as we had gone to relax. The food made up for the poor drink choices! Such as red wine being served chilled. The beach was amazing and... More

Once again a 4 star hotel that doesn´t quite earn it´s rating! Rooms in general are large and clean, with sea views. The ceiling in the entrance to our room was warped, gave a negative impression on arrival, an easy fix, but appeared to have been that way for a while. Having said that our toilet flush broke and was... More

We've been to the other Canary islands before but definitely found this better for the clean sandy beaches (safe for children) and relaxation, the hotel is in a good location for water sports and with great views across the coast. H10 was a natural choice as we are club cardholders and Playa Esmeralda is a really nice hotel with great... More

My views are similar to other recent reviews - Guests are 90% German, 5% French and we heard few English voices during our stay, but that suited us fine. Location was both good and bad - excellent for the lovely beach and clear sea for swimming in, but the hotel is at the absolute end of the resort and has... More

We stayed here at the end of March and it was a lovely stay, be warned though, the island is really windy and this hotel location is no exception. Firstly the transfer is about 1 hour from the airport which goes fairly quickly. The hotel is in a great location although access to the beach is down quite a few... More

massive hotel, more like a complex. very clean, grounds etc very well looked after. rooms huge, with large comfy beds.food was excellent, considering the numbers that must be catered for. public transport not good.nothing to do outside of hotel.stout walking shoes/sandals needed to negotiate the dirt tracks to beach, and to centre of "resort". 95%guests are German. in fact the... More