one of my most memorable and favorite so far -- of course, being in Mexico you still need to watch out for hidden costs and fees; however, the place was immaculate, the staff is ready to help and go above and beyond their jobs to make sure you are accommodated. The food took me by surprise as it was phenomenal,,,and... More

We only stayed at the resort for three days so take that into account when reading this as you may work out the quirks and enjoy a longer stay. The resort is lovely, simply beautiful. The grounds, pathways and beach are all fantastic. There are too many pools to count all with bars. You can take a bike for the... More

Resort: The resort grounds are visually stunning and well kept, infrastructure is good, communication OK. Showstopper!!!! : You must pay for ANY internet access, wifi or tethered - 6 bucks a day for the lobby and 15 for your room... and it's flakey to boot. Most others I spoke with just used it for a day and gave up... a... More

We went here for our honeymoon and it was gorgeous! The staff is really friendly. The hotel was very clean. We went to dinner all 4 nights we were there and they were unbelievable. It was some of the best food I have eaten. I will go back!! More

We visited over Xmas week and had a wonderful time. The staff were amazing, so friendly, helpful and went out of their way to make our stay special. Special thanks must go to the gentleman who organises excursions outside the VIP check in area. His wife actually went to a local football club to buy our son a football shirt... More

Dec 26th - Jan 2nd Me, my girlfriend, mother in law and her boyfriend enjoyed a wonderfull stay at this resort. The resort is located 20 minutes from Cancun airport and 20 minutes from Playa Del Carmen. Our Hotel was the first stop for the bus when arriving and last stop on the return, therefore no having to stop to... More

For the first few days I had trouble picking my jaw up off of the floor. The hotel was amazing!! We spent 7 nights there from Christmas day to New Years Day and everyday was perfect. The food was outstanding, every meal was perfect. The room was beautiful (it did not smell of damp like many people on here have... More

Will start my review with my summary followed by details that are important to me. We chose this resort looking for something quiet and spacious but not too far from noisy fun when we wanted it. The El Droado resort is very beautiful and a perfect resort to relax is elegance. The service at the El Dorado is excellent.  The... More

What a mistake to book this hotel. Felt like we were being watched at all times. Put one foot out of place and staff come along and correct you. Don't do this - don't do that. Staff are told to smile and be happy. Ok I suppose this is what you pay for but it is not genuine. The beach... More