This was our second visit to El Dorado and little had changed. The staff go out of their way to make sure everything is perfect for you. The food is the best I have ever had in a hotel, with lotsof speciality restaurants to chose from that don't need booking. If they do not have a table they will ask... More

It's a lengthy read but may save you thousands! I was blessed to receive a 50th birthday gift to spend 9 days in the Riviera Maya and stayed at one of the most reputable and beautiful resorts in the area of the Mexican Riviera. Let me first say I am a seasoned traveler and a person who has worked for... More

We enjoyed the a la carte meals very much. For us, the best restaurant was D'Italia Casita. It has the most friendly waiters and most delicious meals. However, it is a small restaurant and reservations only accepted for those who stay in Casitas. For most other guests, it is quite impossible to get a table without waiting for hours. It... More

I def would not rate this 5 star and Fun jet did. If your room smells like mold as soon as you open door, stop and insist on another one. I figured ours would "air out" but I woke up the first night and was sick, nauseated and could not breathe. Ended up finding a beach bed and slept out... More

We have just returned from El dorado Royale after two FANTASTIC weeks. Having read some of the reviews posted on trip advisor since we booked our holiday (11 months ago) we were apprehensive of what to expect but we shouldn't have worried. It was from beginning to end two weeks in paradise. Positives Food was excellent and of a very... More

Everything about this resort is relaxing and effortless, from check-in to room service, it could not be faulted. We tried all restaurants, and found them all to be of a very good standard, however the oriental and Italian were our personal favourites. Whilst other reports are true about the concierge trying to get you to buy a membership, they are... More

the best place for couples, service was amazing,food excellent More

I feel I should write a good review for the El Dorado Royale as the hotel really deserves it, particularly the level of service. I thought this hotel would be good, but it wasn't, it was excellent! I stayed from 9th to 23rd January. It is the best All Inclusive that I have ever been to ( I have been... More

My bf and I went to the EDR for a relaxing getaway. Concierge service is EXCELLENT! Food service waiters okay, some are very slow and hostess assistance can be hit or miss as well. The food is bland. Presentation is excellent but it not only needs to look nice, it needs to taste good as well. The restaurants are noisy... More