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All 259 Riviera Maya hotels »

El Dorado Royale

4.5 of 5
Km 45 Carretera | municipio de solidaridad, 77710, Mexico
Hotel amenities
Ranked #39 of 259 hotels in Riviera Maya
4.5 of 5 stars 3387 Reviews
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3,387 reviews from our community

What travellers say about this hotel
  • Room service(124)
  • Very good(84)
  • Golf cart(62)
  • Main pool(54)
  • Martini bar(53)
  • Sand bags(50)
  • Great time(42)
  • Ocean front(38)
  • Casita section(34)
  • Italian restaurant(13)
Traveller rating
    2,153
    659
    242
    208
    125
Only show reviews for Family (105) | Couples (2088) | Business (55)
Date Rating
Caron B
Kilmarnock, Scotland, United Kingdom
1 review
7 helpful votes
5 of 5 stars Reviewed 2 February 2012
7
people found this review helpful

The Hotel was really nice, this was the first time we had gone all inclusive and were very impressed with the food, although it does depend on your room number as to how long you wait for a table at some of the popular evening restaurants, the pools were clean & the staff couldn't do enough to help if there... More

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minimelon
Cornwall, Canada
1 review
11 helpful votes
5 of 5 stars Reviewed 2 February 2012
11
people found this review helpful

We just returned from the El Dorado Royale in the Mayan Riviera. We travel a couple times a year to various countries. We have stayed at the following all-inclusive chains Iberostar, Paradisus, Palladium, Bahia Principe, NH, Majestic, Catalonia, Barcelo. This was our first time at a Karisma Resort. The negative: The rooms are dated. For those who like water sports,... More

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WelshGirl81
Wales
Reviewer
3 reviews
33 helpful votes
5 of 5 stars Reviewed 2 February 2012
8
people found this review helpful

Just returned from a 2 wk honeymoon in this resort and it was fantastic. The resort is only a 25 minute transfer from airport so that was very welcome after 11 hours on a plane!. There is so much i want to say about this resort so am going to split it up into positives, negatives and top tips ...... More

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monmothma
Bedfordshire
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 2 February 2012
5
people found this review helpful

We stayed at the El Dorado Royale from 12 to 27 January 2012 and had a very good time. Like other comments there were good and bad points and depending upon your priorities this could make or spoil your holiday. All in all we had a great time but best way to describe is first the good: Fantastic food Great... More

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HunterChase
Senior Reviewer
7 reviews
4 helpful votes
2 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

We were here Xmas 2011. This place was probably really nice when it was new, but now it needs a lot of updating. The cloth canopy on our bed were dirty and torn, and the metal part of the bed was rusted. The food was horrible and the beach was dirty (lots of sea weed all over the place) and... More

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cancunman111
Saint Cloud, Minnesota
Senior Reviewer
6 reviews
8 helpful votes
4 of 5 stars Reviewed 1 February 2012
4
people found this review helpful

Visited the El Dorado Royal in May which one of the very few hotels that I have not seen. I love the massive amount of water ways that lead to the the main pool, had a chance to see the entire hotel and taste some food....all I can say is top shelf. If you want a really nice room check... More

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Yvette S
Baltimore, Maryland
2 reviews
4 of 5 stars Reviewed 1 February 2012

Let me start by saying that the resort is beautiful. The service staff is exceptional. We met some very nice people and had a great time. The food was outstanding. As with any resort there are things that do not measure up to your expectations. Our biggest and most serious problem was the front desk staff. My husband and I... More

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paul g
Brooklin, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Everything was very nice, food, drinks, not too big a resort and lots to do. More

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CandSLincoln
Lincoln
Contributor
16 reviews
31 helpful votes
4 of 5 stars Reviewed 31 January 2012
8
people found this review helpful

We accepted an upgrade from the small, intimate El Dorado Seaside Suites for the final six days of our holiday. We thought it might be an opportunity to see another location. First impressions were poor, but things improved significantly and although there is more space here devoted to problems, I honestly believe you can have a fantastic holiday at the... More

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CurlerMark
Saint John, Canada
1 review
5 helpful votes
5 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

Ok, maybe it's not a secret but it seems to be. If you want to get away from the main pools there is a really nice pool with swim up bar on the other side of La Isla. By "other side" I mean, opposite the main pool side. Look closely because it's sort of tucked away and hidden. Actually don't... More

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El Dorado Royale Also Known As

  • El Dorado Royale Mexico
  • El Dorado Royal
  • El Dorado Royale Cancun
  • El Dorado Royale Hotel
  • El Dorado Royale Spa Resort
  • El Dorado Royale Resort
  • Eldorado Royale
Address: Km 45 Carretera | municipio de solidaridad, 77710, Mexico

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El Dorado Royale
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