Everything here is beautiful. We stayed in the 3100 block from June 8th - 14th and were steps away from the beach and a beautiful pool. The beach butler / bartender, Leopoldo was beyond fabulous. He works hard to make sure everyone is happy with their favorite cold drink. Alejandro made sure we had everything we needed. I love that... More

This was our first time to Mexico and I would recommend it to anyone looking to relax and unwind. The resort was beyond our wildest dreams, We loved the attention to detail at the resort. Everything was beautiful, well taken care of, and clean. The food was outstanding and the drinks never stopped coming. We were concerned with the water... More

My fiance and I spent 5 days here last year and loved it. Resently spent 5 days in Huetulco at Secrets and the second day there I was on the phone to out travel agent booking another trip to El Droado Royale Casitas. The customer service at El Dorado was fantastic and with the Casitas you have a private Counsiare(?)... More

The resort is beautiful. We were very pleased with our room and a big " thank you to Christina for that ". The staff at The " El Dorado Casita Royalle " are so very nice. they make you feel very welcome, and are there to pamper you. "Leo".. the driver of our golf cart transportation was so nice and... More

Hotel was beautiful, staff wonderful, but both my husband and myself became ill with our stomachs on the 3rd day of our 4 day trip. we both suffered over next three days. Something we ate or drank at resort was not up to sanitary standards. I will not return only due to fear of what not to eat or drink.... More

My wife and I just got back from a week long trip to this resort. This was our 2nd time to visit the Casitas in the last 2 years and our overall 3rd time given we visited the El Dorado Royale on our honeymoon almost 12 years ago. I am surprised to hear some people's reviews about not getting the... More

We really enjoyes our week long stay at this resort! They have amazing nightly entertainment plenty of pool and beach chairs, cabanas and activities by the pool. The food was amazing! Would def recommed this place! Only negative is we didnt get turn down service like we were suppose to each night! But that was the least of our concerns...... More

We had an absolutely amazing time on our honeymoon at El Dorado Casitas Royale! The room, view, food, and service was like something out of a dream! Everyone was so friendly and polite and the service the staff provided made us feel like royalty. We thoroughly enjoyed our Infinity Pool Casita and all that came with the honeymoon package. I... More

This was our 4th trip to the Riviera Maya/Cancun area and the first to this resort. We completely enjoyed this resort but did note several areas where the service was lacking as promised. We also had a difficult time at the end of the trip justifying the additional expense incurred at the El Dorado Casitas Royale when compared to other... More