The Staff at the front desk not good very rude. they were talking about some guess that was there,eating and drinking in the front desks no class.but the room was very clean, nice, no More

From the outside, the hotel looks amazing. However once we arrived, we noticed the AC was blasing in the room and we thought it was weird. It's because the hotel has a mold problem! Once we turned down the AC, the ceiling started dripping and the carpet became damp. The sheets were damp. There is black mold on the ceiling... More

Terrible Experience with the facility and staff. We attended a wedding on a Friday night at their facilities and that was excellent. What was bad about the rest of our 2-night stay is as follows: 1. There were no bell boys or carts available to take luggage upstairs. 2. The check-in process starts with an inventory of the fridge contents:... More

Very good service, excellent place for weddings and other social events, for smaller events the restaurant can accomodate up to 100+ guests and offers great food and service. Plus a great view, reasonable rates, easy acces from major highways, PR-2 and PR-22 and five stars service. More

Just got back from visiting relatives in Arecibo Puerto Rico during the thanksgiving week. We stayed six nights with the friendly staff at Punta Maracayo Resort. The majority of the staff spoke both English and Spanish and made us feel right at home from check in to check out. Inez at the front desk was particularly nice to deal with.... More

Accessible, clean, affordable place next to the beach. Pool is great. Nice personnel and good service. More

Service was excellent, the room was clean, nice air conditioning, clean pools wit colored lights at night and hot water in the pools and they are open 24 hrs. It had a quiet environmental just what you need to rest on vacations. We liked it very much. We recomended this place for a great vacation with your family. The only... More

The hotel was pleasant and I had no complaints, until the front desk over charged me by one day. When I protested, they realized the error, then told me they not run the charge again to correct the same and to ONLY two options were: (1) they would give me a free day (Yeah, my flights leaves in three hours!);... More