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All 5 Palm Beach hotels »

The Rocks Resort

828 Pacific Parade | PO Box 318, Palm Beach, Queensland 4221, Australia
Hotel amenities
The Rocks Resort
Ranked #4 of 5 hotels in Palm Beach
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    3
    3
    2
    5
Date Rating
Herveybay
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2012
1
person found this review helpful

Excelent views, Excelent counter service from Frank, beautiful pool, sparkling clean bedding and rooms, odern decor and very affordable, We stayed in room 10j on the 10th floor (out of 11) More

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Lennox Head, Australia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 27 March 2012

We have stayed at this resort in Currumbin a few times, merely because of its' location and views. Unfortunately each apartment is owned individually and different owners offer different furnishings etc, which are mostly very tired and shabby. We stayed in one apartment that had a pile of sand in the utility cupboard. The maids must have been in a... More

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1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 January 2012
3
people found this review helpful

We made a group booking for 3 apartments over the 2011/2012 Xmas New Year break. There was a total stuff up with the charges with 1 room being 20% discounted and then not honoring that discount to our other 2 rooms!! The receptionist is the rudest person I have ever dealt with. The room was disgustingly dirty, used soap in... More

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3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

This is not a resort it is an apartment letting service. Bring what you need and ignore the manager. The common areas are good, pool, spa, tennis court, etc. The apartments do not appear quality controlled and the owners mostly collect rent providing nothing, but the apartments are spacious with million dollar views.vThat said, the apartments are beachfront Currumbin, the... More

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1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 27 October 2011
6
people found this review helpful

I have never met such rude and unhelpful staff in my life, we paid a lot of money to stay here and were made to feel as if we were squatters. The manager is good for nothing, if you need anything take your wallet cause you'll be charged for the smallest of things, (facewasher!). We left feeling really disappointed and... More

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Nelson Bay, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 October 2011
3
people found this review helpful

the unit had recently been upgraded - high quality bathrooms and kitchen, the view of the beach - which I believe is the same from all of their units is wonderful. The only criticisms I have is the bedding could have been fresher - the mattress was fine but the pillows, bedspreads and mattress protectors all needed replacing, and they... More

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Townsville, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 July 2011
4
people found this review helpful

We have been staying at The Rocks for over 20 years and love the place. We are very satisfied, because we know what to expect and love it "warts and all". Knowing what you are getting, and not getting in advance will make your stay more pleasant. Despite the name "resort", it is really a holiday letting apartment building. If... More

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beaudesert qld australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 20 February 2011
4
people found this review helpful

What a ripoff this place is, booked an overnight room & asked if it had water views," yes, all our rooms have water views", arrived & went to our room to be greeted by foul smell like someone had been sick in corridor & musty smell in room, then found only water view was a glimpse of ocean in 2... More

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Sunshine Coast
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 24 March 2010
4
people found this review helpful

We stayed at the Rocks Resort with a wedding group... the only thing the resort has going for it is the view which is amazing. The cleanliness of the room was terrible, the room was dusty the bathrooms grimey and the plates had food on them still... Nothing in the kitchen matches - 30 glasses of all different shapes and... More

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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 25 February 2010
4
people found this review helpful

The apartments in this resort are a mixture of owner-occupied and available for rental. We were in a large apartment on the first floor. The apartment was large but not very well equipped. For example it had lots of cutlery but virtually no glasses. There was a large balcony but no sun umbrella. There was no airconditioning and no ceiling... More

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The Rocks Resort Also Known As

  • The Rocks Hotel
Address: 828 Pacific Parade | PO Box 318, Palm Beach, Queensland 4221, Australia

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