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All 11 Mermaid Beach hotels »

Turtle Beach Resort

4.5 of 5
2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia
Hotel amenities
Ranked #2 of 11 hotels in Mermaid Beach
4.0 of 5 stars 229 Reviews
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229 reviews from our community

What travellers say about this hotel
  • Ground floor(16)
  • Pacific Fair(9)
  • Rainforest Cafe(9)
  • Bedroom apartment(7)
  • Convenience store(5)
  • Mini golf(5)
  • Staff were friendly(4)
  • Swimming pool(4)
  • Theme park(3)
Traveller rating
    73
    79
    34
    24
    19
Only show reviews for Family (171) | Couples (7) | Business (0)
Date Rating
Lindanumber1
1 review
1 of 5 stars Reviewed 12 February 2012 NEW

What can I say me and my family where looking foward to our holiday we said we going to go to Queensland and stay at turtle beach because On the net and on YouTube it look amazing which didn't even look anything like it .the pool was too deep for the kid and the apartment where not clean and the... More

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Toady_Pole
Newcastle, Australia
1 review
4 helpful votes
5 of 5 stars Reviewed 6 February 2012
4
people found this review helpful

My wife and I along with our two daughters aged 6 and 4 stayed here for 9 nights from 27th January. I have to admit I did read alot of the reviews listed here and I had a few second thoughts about making a booking. However we are so glad that we did! Turtle beach is a fantastic place to... More

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Natthajit
Sydney, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

The resort has so many facilities such as swimming pools for both kids and adult. We love adult pool so much. The Woodfire pizza was so yummy!! (chicken satay and prawn). Even though the resort is 5 minutes walk to the beach but there are take away shops close by. We'll definitely come back and stay longer^_^ More

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hollyamity
Perth, Australia
2 reviews
6 helpful votes
4 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

We were staying here at the same time as the Lebanese family below... And I must say we were pretty happy when they were kicked out. How is it acceptable to let your children scream, shout and generally run riot whilst everyone else is trying to put their children to sleep. We were staying near the Adults Only pool and... More

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Dianne J
Adelaide, Australia
2 reviews
5 of 5 stars Reviewed 31 January 2012

My daughter aged 12 and myself stayed at this resort in a one bedroom apartment for 6 nights and we found it to be very comfortable, clean and well maintained. The only negative thing I found was there wasn't any cleaning items eg dustpan, cleaning sponges etc and I found the convenience store a bit pricey. The staff were very... More

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Kristy D
Sydney, Australia
1 review
2 helpful votes
2 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

We stayed at the this hotel over the recent holidays. When we first arrived we thought the facilities at the resort were great, however our room was not clean. During our stay we encountered bed bugs and came home with bits. A letter was sent to management on our return and we have received no response. Very disappointing as we... More

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Matt C
North Shore City, New Zealand
Senior Reviewer
8 reviews
1 helpful vote
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We've just returned today from our 8 days on the Gold Coast, the whole time spent at Turtle Beach Resort accomodation-wise. First impressions - we felt we got what we paid for, a really well designed / child friendly environment for our kids to have a great time in for 8 days. We took the 2 bedroom Executive Apartment option... More

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ozshe
victoria
2 reviews
1 helpful vote
2 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

I spent a week with my children and grandchildren and found it was great for families very safe and thats where the positives end All staff we encountered never smile or gave a good morning they had a very I dont care attitude. The mop for cleaning was filthy the apartment overall was not that clean the provisions provided dishwashing... More

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Disco751
1 review
2 helpful votes
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

The resort is very child friendly, and close to everything from convenience stores both on site and across the road, to doctors and major shopping complexes and also theme parks. We stayed at the resort over the Christmas /new year period and loved it. The grounds are very clean, the facilities are excellent, and the staff friendly. The only thing... More

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Southernkiwi57
Invercargill, New Zealand
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

we stayed at this resort for 8 days and i find it very nice clean place to stay, we were there with 2 other family's they have 2 bed apartments,we have 1 bed apartment,these were clean and tidy,you could get sports on tv so that was good for me,all gated,nice pools for a swim,worth a visit,we will go back More

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Turtle Beach Resort Also Known As

  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Resort Gold Coast
Address: 2346 Gold Coast Highway, Mermaid Beach, Queensland 4218, Australia

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Turtle Beach Resort
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