Interested in how many people have booked for this season through Thomas Cook to have been told they no longer have the contract with the hotel?? We booked in May last year for June of this, making the most of early booking discounts and free child spaces. Holiday cancelled but we can book at todays prices to elsewhere....RIP OFF. Thomas... More

Came back here from last year. This must be the best location in the resort, overlooking the harbour with a safe friendly environment. Above the street level from the pool area, which gives a great vantage point to savor the atmosphere at night, which is kept free of unwelcome nightclub noise by the midnight music off rule, save for one... More

Travelled on 25th September with our 1 year old daughter. The apartments are perfect for families with plenty of room and a kitchenette overlooking the pool and marina. They were cleaned everyday and there is a 24 hour supermarket inside which is great, although there are numerous shops around. Beautiful restaurants - La marina and those on the closer side... More

I went with my girlfriend mid September 2011. Hotel was nice, had to wait for room on arrival at 2pm for 45 minutes. Pool area was good, always plenty of loungers and parasols. Room was clean and had BBC 1+2 to watch. I did come home with a few ugly looking bites on my chest and arms but can't be... More

Stayed here for 10 nights with my husband and 2 daughters aged 14 and 9. We had a 1 bedroom apartment which was on the upper floor with a balcony and view of the pool and marina. I was a bit worried at first that it would be noisy but it wasn't! Even with the entertainment during the day, if... More

had a two bedroom apt, nice, clean, modern & great views over the marina More

Our family (2 adults, 1 child aged 6) booked, in January, to stay in one of the bungalows after reading the reviews on this site. The reservation was made through booking.com and confirmed with the Hotel. Four weeks prior to our departure we received an email informing us they had overbooked but they 'were pleased' to tell us they had... More

Just back yesterday from an amazing week in Casas del lago. went with my boyfriend and 2 best friends, (age range of 19-21). The first thing i have to say is i cant believe people would complain about Antoine the emtertainer-hes such a nice genuine guy- so funny and entertaining and we got quite close to him over the week... More

Have just returned after 2 weeks at the Casas del lago. We all had a fantastic time. Apartment was really modern with 2 cooking rings, microwave, fridge, toaster, kettle, and tv. All the staff at hotel were great. Our lock broke on our door at about 10pm at night but maintenence man was there within half an hour to put... More