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BEST WESTERN Portobello Resort Apartments

3.5 of 5
2607 Gold Coast Highway, Broadbeach, Queensland 4218, Australia
Hotel amenities
BEST WESTERN Portobello Resort Apartments
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    1
    7
    1
    0
    3
Date Rating
Brisbane, Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 12 December 2011

I stayed here with my partner and some friends for one night (though my friends had their own rooms). We were happy with our one-bedroom apartment which had a separate bedroom, bathroom, kitchen space with a big fridge (the fridge itself wasn't very cold but ah well), lounge area (awesome settee!), and a balcony. You can tell that this hotel... More

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SYDNEY
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 June 2011

Clean, comfortable and convenient. I was on the top floor which was very quite with no road noise, everything in the apartment was new and worked well. If climbing stairs is an issue ask for a lower floor. I would stay here again without hesitation. More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
8 June 2011

Thank you for your kind review. We are glad that you enjoyed your stay with us. We look forward to seeing you again soon! Kind regards, MANAGEMENT. More

Brisbane
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 May 2011

Great location for Draculas and Pacific Fair which is why we picked it. Office staff were very friendly and organised and overall the place was great. Lifts would be handy as when you stay on the top floor, lugging your suitcase up numerous flights of stairs is a pain - however they do make it clear that it's a walk-up... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
23 May 2011

Thank you for taking the time to review our property. We are glad that you enjoyed your stay with us. In regards to the roof top spa, we can assure you that they are cleaned after every departure by our housekeepers. With them being out in the open sometimes the wind can blow leaves and grit into them, so we... More

Visakhapatnam (Vizag), India
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 May 2011

Very comfortable hotel very near to the surfers beach have large bedrooms with full kitchen and excellent rooms and facilities walking distance to bustand,also walking distance to casino and shopping malls More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
23 May 2011

Thank you for taking the time to post a review. We are glad that you enjoyed your stay with us. We do hope to see you again soon. Kind regards, MANAGEMENT. More

Gold Coast
Senior Contributor
40 reviews 40 reviews
Reviews in 35 cities Reviews in 35 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 16 April 2011

Stayed here as it was part of the Best western chain (they just recently joined). Great location - can walk to the beach, Pacific Fair, Draculas or casino. We found the manager really helpful as there were a leaking taps which he quickly fixed. The 2 bedroom rooms are great, 2 storey with main bed, ensuite with kinky glass screen... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
23 May 2011

Thank you for taking the time to post your review. We are glad that you enjoyed your stay here at Portobello. Thank you for your kind words. Kind regards, MANAGEMENT. More

Amsterdam
1 review
5 of 5 stars Reviewed 13 December 2010

On 18 November we arrived with our family (2 children 7 & 8) in the well situated Portobello Resort Appartments complex. The owners (a pleasant couple) have directly stolen (on right) our harts. Very helpful with all kinds of information on the atracties which we wanedt to visit. Arrived in our (very clean and nicely accomodated) apartment we were right... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
23 May 2011

Thank you for taking the time to post your review. We are glad that you enjoyed your time here on the Gold Coast. Thank you for your kind words, and im sure we will see you again soon! Kind regards, MANAGEMENT. More

Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 September 2010
1
person found this review helpful

The room its self clean tidy and no problems the apartments met all needs but kitchen window had no curtain which was very sunny for the loungeroom part. The location is great but unfortunatly sleep was horrible so noisy, windows did not lock out any of the sound. The front desk man was very friendly but the lady seemed very... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
22 December 2010

Hi Pinkie, Thank you for your feedback I thought your review was tough considering you liked everything about us apart from the noisy nights sleep. I do apologise to you if you felt uncomfortable with the front desk lady, I will be able to resolve that. I would like to extend to you if you wanted to return a discounted... More

Brisbane
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 December 2008
1
person found this review helpful

A group of us booked 5 rooms at Portobello as it was very close to Dracula's, where our staff Christmas party was to be held. When we arrived at the designated check in time, some group members had to wait almost an hour for their room to be ready. There are no lifts so you have to lug your luggage... More

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Melbourne
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 October 2008
1
person found this review helpful

We stayed at the Portobello thanks to winning a free weeks accommodation at a 4 star resort and this was what was picked for us. Very disappointing. We got one the of the 4 rooms that look out over the highway and it was incredibly noisy. With all the doors shut it was okay but that resulted in us needing... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
22 December 2010

Thank you for your feedback. Everything you mention has been rectified. The resort is under new management and rebranded as Best Western Portobello Resort. Kind Regards MANAGEMENT More

Victoria
1 review
1 of 5 stars Reviewed 9 September 2008

Located on hwy which makes it noisy especially at night. We did not like the smog smell wafting up to us from the hwy when we opened the doors. 2 bedroom apartment was old a a little run down with a very small living area adjoined to a small kitchen. Terrible view from our room overlooking concrete walls and a... More

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PortobelloManagement, Manager at BEST WESTERN Portobello Resort Apartments, responded to this review
22 December 2010

Dear Lorraine, Thank you for your feedback. Portobello Resort is a four storey walk-up bulding where all of the two bedroom apartments are located on the third and fourth level, they are a split level with two balconies. On all websites we describe the make up of the building as mentiooned above to not mislead anyone before they book. It... More

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Additional Information about BEST WESTERN Portobello Resort Apartments

2607 Gold Coast Highway, Broadbeach, Queensland 4218, Australia
Price range (per night):* INR5,910 - 10,526

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BEST WESTERN Portobello Resort Apartments
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