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All 30 Broadbeach accommodations »

Ocean Pacific

4.0 of 5
25 Surf Parade, Broadbeach, Queensland 4218, Australia
Hotel amenities
Ocean Pacific
4.5 of 5 stars 87 Reviews
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87 reviews from our community

What travellers say about this Speciality lodging
  • Very clean(7)
  • Fair shopping(5)
  • Game room(5)
  • Theme park(5)
  • Friendly and helpful(4)
  • Reception staff(3)
  • Great view(3)
Traveller rating
    62
    20
    5
    0
    0
Only show reviews for Family (34) | Couples (33) | Business (5)
Date Rating
Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

We normally stay at Nth Boulevard Towers but decided to try the Ocean Pacific; much kinder rates too. Delightful front of house staff - courteous and happy to help with any queries. We were thrilled with the standard of the room ... delightfully decorated in black and white with a splash of red. We had a room on the 19th... More

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Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2012

Great location and room size. Very new and modern however slightly sloppy in some aspects and lacking any color. I understand its a apartment and not a hotel however this does not excuse the fact you are requested to take your own rubbish out which requires you to travel to the basement carpark and wind your way around to the... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
9 May 2012

Trip Advisor is a great forum for guests to leave comments and we welcome that, but with it comes a responsibility to be factual. We must clear up the unfair misrepresented concerning rubbish disposal. All of our rufuse areas on each floor and in the basement are very clearly signed as you would expect in order to pass strict occupational... More

Napier, New Zealand
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2012
1
person found this review helpful

We arrived ahead of time at Ocean Pacific on Easter Monday, reception was closed however we didn't have any issues checking-in. Key was left in the drop box for us. We stayed in a one bedroom apartment on the 14th floor which offered breathtaking views of the ocean. The apartment was clean and spacious with most of the basic amenities... More

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Auckland, New Zealand
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 30 April 2012

We have no complaints! We arrived early, and a friendly staff member stored our bags while we went exploring. As long as you arrive after check in time they have a great system with a safe and drop box for room keys, which means if u arrive after reception closes you can get straight in. Security is great with swipe... More

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Wellington, New Zealand
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

We stayed 5 nights and booked 2x 2bedroom apartments for 4 couples. We asked for the apartments to be no higher then level 10 as 2 people suffer from vertigo, to be on the same floor as each other and we also asked that both rooms in both apartments be configured as king bed. I also advised that we would... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
1 May 2012

It is a pity the expectations of these guests were not met and we respect that arriving late and not having the bedding configuration spot on, would be upsetting and accept the need for a guest to register their dissatisfaction. There was an obvious breakdown between Reservations and what was reported to Housekeeping, and our sincere apologies were conveyed to... More

Melb
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 21 March 2012
4
people found this review helpful

we recently spent a few days on the Gold Coast and chose the Ocean Pacific apartments - mainly for their proximity to where we needed to be. We arrived after hours and the system they have was extremely efficient and fuss free. Our apartment was spotless, well designed with a spacious balcony overlooking the ocean - perfect for a leisurely... More

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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 20 March 2012

We stayed here for 5 nights. The two nights before this we stayed at the Meriton, which we loved. We just couldnt feel the same for this apartment. I am not sure if I am being picky because we stayed in a 5 star hotel beforehand but there were lots of scraps and scratches on the wall. Lots of half... More

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See 2 more reviews by ashleigh3090 for Broadbeach
OceanPacific_11, General Manager at Ocean Pacific, responded to this review
22 March 2012

Any negative feedback always makes us sit up and take notice. Not sure what apartment these guests were staying in as these comments were not reported to Management. However we will certainly make sure Maintenance double-checks rooms for wall scuffs & scratches. In terms of the cockroaches, we just had our quarterly pest control treatments completed and it is normal... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 March 2012
2
people found this review helpful

My husband and I stayed there for 4 nights. We had previously been in August last year and decided to return for the view. Last year I found the bathroom floor was filthy but this year the place was spotless! We had a 1 bedroom apartment on the 19th floor, great views of the ocean and school from front of... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
14 March 2012

It is honest feedback and support from guests such as the "Kiwis' that get us up and out of bed each day to welcome new guests and say goodbye to those moving on or returning home. We have the privelege of living and working in a Resort in one of the best locations in Australia and we never take it... More

Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 March 2012
2
people found this review helpful

This review is for our stay in a one-bedroom apartment back in November 2011. With largely positive reviews here, we thought it would be a good experience, and it turned out to be so. As per usual, I read all of the reviews available here on Tripadvisor, so, I knew roughly what to expect, prior to our arrival. If you... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
14 March 2012

The effort these guests have gone to in their review is very gratifying and gives an excellent overview of our Resort. We certainly thank them for their time and commitment. Certainly living on the Gold Coast and having uninterupted ocean views (east facing) means we get fantastic sunrises. We do have ducted airconditioning which can be cranked up to make... More

welington
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 26 February 2012
2
people found this review helpful

We have just returned from a 5 night stay at Ocean Pacific. I was attending a conference and my partner and I stayed a couple of extra days. Its a 5 to 10 minute walk to various directions to the beach, restaurants, the convention centre, Jupiters and the wonderful Pacific Fair shopping mall. The apartment we stayed in was really... More

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OceanPacific_11, General Manager at Ocean Pacific, responded to this review
27 February 2012

Thank you for taking the time to give us your valuable feedback which we have noted. Customer service and attention to detail are critical to us which is why we rank continuously at No 1 in Broadbeach on Trip Advisor for this criteria. That you did not experience this is both an exception and a disappointment to us which will... More

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Additional Information about Ocean Pacific

25 Surf Parade, Broadbeach, Queensland 4218, Australia
Price range (per night):* INR7,487 - 15,311

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