We arrived late and they were very accommodating, leaving us clear instructions and our keys. They also helped with any internet wifi issues, there is free wifi. The room had a beautiful view of the mountains and a nice balcony. Close the the village just a short walk uphill. The staff allowed me to stay a bit later given our... More

I booked a room, though Hotels.com which explicitly stated that "Hotels.com does not charge any change or cancellation fees. In addition this hotel will not charge any cancellation fees for this booking." When I had to cancel the hotel failed to honour this promise and has charged my card, without my agreement, with half the cost of the whole stay.... More

The photos on the BW website give the impression that this hotel is on a large site, it is not. However, it was a very pleasant hotel, the staff were pleasant and helpful and we had super views from our room at the back. The room itself was clean, fresh and although not large, big enough to move around in... More

Turned up at midnight and left at 8pm but clean and tidy with a good breakfast Not overflowing with character but if you need a good value bed for the night then you will not go far wrong. Why is the pool not open till 9am? More

Very friendly service from all the staff. The continental breakfast was good value and plentiful. The room I stayed in had a great view of the mountains and was very clean and spacious with a small kitchenette. There is no restaurant, although there are restaurants in the village or a ten minute drive away is Samoens which has an excellent... More