Upon arrival at the hotel, we checked in as usual, the receptionist gave us a print out of restaurant times but that was all the information we had (no usual welcome pack including a map of the hotel, restaurants, local information). We enquired about a safety deposit box to discover there wasn’t one in the room but we would be... More

very quiet location, across the road from the main hotel. you must go to the main hotel for lunch, dinner and pool. the wi-fi worked fine. the parking was ok. the food was fine, it were lot's of dishes to choose from. the mountains were amaising and the wiew from the room spectacular. we had an 2 rooms appartament with... More

Stayed there in Jan 2012 in one-bedroom apartment (hallway, batchroom, bedroom, living room with eating area and kitchen box), intend to go again in April. New, clean, calm. Great spa center, big jacuzzi (warm enough for small children) refilled daily, big pool (good for swimming), great relax area around it. New and clean, no mold. Sauna - very nice, clean... More

This was our first time skiing in Bansko and the first time my 2 teenage children have been skiing. White Fir Valley is situated 10 minutes away from the gondola so you need to get the shuttle bus. This wasn't a problem as they are reasonably frequent. WFV offer great value for money, it has recently opened a new restaurant... More

I have recently returned from a week at the White Fir Valley Resort and skiing in Bansko with my husband and three teenage sons. We had a fantastic time! The White Valley resort is modern, clean and has a lovely warm atmosphere. The staff are very helpful and were eager to ensure our stay was a pleasant one. The apartment... More

Spent half term here skiing on a family holiday. Our last skiing holiday was here two years ago. After a difficult drive from Sofia we arrived at 3.00am to a very warm, friendly and helpful welcome. A bell boy was summoned to help with pour luggage and we were directed to a clear space to park our car amongst more... More

Just returned from a long weekend at the White Fir Valley. Went with my two sons for a skiing break. Had a fantastic time. The hotel was very good, staff very helpful and friendly. The room was very clean and modern, we did have to pay 30 Lev for kitchen utensils which was a little disappointing. The room had a... More

Just got back from staying in this hotel from the 1st-8th of feb 2012. First impressions of the hotel were good, untill we got into our room. Opened the wardobe door and it was held on by one screw and almost fell on top of me. Went into the bathroom there was a massive hole in the wall. So we... More

This hotel seems to have mixed reviews, but we stayed in Azalea and found it to be extremely clean, modern, quiet and comfortable. The service from the staff was considerate and caring, especially as one of our party was injured on the first day and was confined to the hotel after that. He was very well looked after, a wheelchair... More