We had 6 rooms at the hotel for my wedding party that was being held near by, rooms clean enough, breakfast looked ok but did not actually have time to try it.
My first contact with a lovely receptionist called Irene was wonderful, very helpful, friendly and polite, upon checking in, guests found hotel receptionist (not Irene) rather off putting,...
More
I regret that your stay at the Firs Hotel was not to your expectations. The cook you refer to is also the owner and English is not her first language, this could have accounted for the misunderstandings that occurred. However, she should have identified herself as the person in charge and I apologise that this was not made clear to...
More