All things are good: the team (especially Tina from the reception), the spa, the ski room, the rooms and the cleanliness. The problem lies with the food that is served at dinners. Dishes range between bad taste to no taste, and it is not acceptable with hotel in this level. Also, the chilly attitude toward our complaint from the owner... More

We have just returned from a 10 days holiday in Saalfelden. Nice city, excellent hotel. All staff is incredible helpful and kind. And they smile all the time. Many thank Tina for helping us to celebrate our daughter’s birthday. We had lake view rooms, very spacious, clean and well equipped. Food was very nice, even I have a special diet... More

I stayed only one night but i enjoyed it. it is really nice hotel, new, modern, clean. More

We thought we'd treat ourselves to a lovely break away in Austria before going to a friend's wedding in Salzburg. Found the hotel Ritzenhof and it made our holiday! The hotel itself is beautiful with so much attention to detail. Rooms are not just clean but very modern & comfortable and housekeeping even made our bedding in to a heart... More

Being my first trip to Austria, I was overwhelmed by the beautiful surroundings and excellent service received by everyone at the hotel. The accommodation was comfortable, cosy, trendy and well-worth the price. After my stay at this hotel, I left Austria knowing I will definitely return where its shown to be a place injected with friendliness and picturesque location! More

The re-vamp of the Ritzenhoff is a real success, modern chique mixed with freindly family charm. The new spa area is an oasis of calm with all the usual selection of spas and saunas along with complimentry treatments such as the honey aufguss in the finnish sauna not to be missed !!! The Sallfelden location is perfect for easy access... More

On calling the hotel to book (at one day's notice) the receptionist was extremely helpful and polite. On arrival the impression was the same throughout - very friendly and courteous staff were continuously doing all they could to ensure that the guest has a pleasant and comfortable stay. The half-board price included an excellent four-course meal (starter, soup, main course... More