Hard to know where to start as this resort and destination offer so much. I guess the arrival to departure should do it... On arrival we were welcomed Caribbean style with music, a warm reception from the staff and a rum punch served happily by Ken. He was always jolly and helpful throughout the holiday too. Thanks Ken, loving the... More

We visited CBay in December last year and liked it so much we came back. Stayed 25th April to 10th May 2013 Firstly, I have to comment on the negative review from another reviewer who compared this to Sandals! If you want to pay the extra thousands per couple and stay there....go ahead. Lets compare apples with apples eh! CBay... More

The ambiance is just so romantic, with soft music playing in the background and the staff ready to serve, with a choice of deciding the menu along with a bottle of champagne; along with a red rose for your partner. great place to be to impress your partner.

The staff are highly trained, I am very impress, a smile of their faces, always ready to help, they made us feel special home from home. No complaints. We are planning our holiday for next year and it will be at coconut bay and not at smugglers cove.

My husband and I and three kids just returned from cbay. We were very impressed with the service and the food. The staff at the kids club (Sarah, Eulia, Nasha, Mia and Ania) were phenomenal. They were very thoughtful and organized a fabulous birthday party for my daughter who turned four during the trip. Thanks for a great, fun and... More

Having read all the negative reviews before we came I was apprehensive about arriving here! We arrived on Sunday and I'm sitting in the bar to write this with a nice cold beer! Yes the hotel is a little tired and slightly dated but it's clean, pools are clean there is plenty of room to be in the thick of... More

This is my second trip to Coconut Bay and i am even more amazed by the service and the resort!! On arrival it was lovely to be met by Ken with a rum punch and a lovely smile! then the lovely Mia was there to greet us, she made us feel so welcome and even took her time to give... More

Had a lovely stay in this wonderful resort, staff were amazing and couldn't do enough to help in any way. We had one complaint with damp in our room but understand the resort is due to be renovated later this year. We were there as a couple but met up with lots of families as the area around the family... More

We were treated like VIP's from the time we arrived through our transport to the airport. Accommodations were great. The staff was friendly. Mary D. Made the best omelets and Ken made sure we had restaurant reservations and our favorite beverages in our room. Much to do on the property or the staff was helpful in booking fun excursions. Good... More